Enter the wireless LAN settings on the MX350 / MX870

Article ID: ART108286 | Date published: 05/11/2015 | Date last updated: 03/12/2021


This article will show you how to enter the access point name / network name (SSID) and security settings (WEP, WPA, etc.) on the PIXMA MX350 / MX870.


Access Point / Router

The following information is required to connect to your access point or router. Once the information is obtained write it down for future reference.

Note: For details on how to check the following information, refer to the manual of your access point or router, or contact its manufacturer.

  • Access Point Name / Network Name (An identifier to identify the specific access point.)
    * Also referred to as SSID

  • Network Key
    * Also referred to as encryption key, WEP key or WPA/WPA2 passphrase, Pre-Shared key.
    A password is required to prevent unauthorized access to communication.


Important: An "Ad-hoc connection," which establishes a direct connection to the computer over wireless connection without using an access point, is not supported.

Be sure to prepare an access point.


Notes on Wireless Connection

  • The configuration, router functions, setup procedures and security settings of the network device vary depending on your system environment. For details, refer to your device's instruction manual or contact its manufacturer.
  • In an office setup, consult your network administrator.
  • If you connect to a network that is not protected with security measures, there is a risk of disclosing data such as your personal information to a third party.
  • The machine cannot be used over a wireless and wired connection at the same time.
  • If an error message appears or if you have trouble with the network connection, refer to the printed manual: Network Setup Troubleshooting.
  1. Press the <Setup> button (A).
    The Setup menu screen is displayed.

  2. Use the or button (B) to select Wireless LAN setup, then press the <OK> button.

  3. Use the or button (C) to select [Yes], then press the <OK> button.
    When wireless connection is enabled, the Wi-Fi lamp (D) lights blue.

  4. Select [Easy setup], then press the <OK> button.

  5. Select the access point name you wrote down, then press the <OK> button.
    If you are living in an apartment, nearby access points in use may be detected.

  6. When one of the below screens is displayed, enter the network key you wrote down using the Numeric buttons (E), then press the <OK> button.
    1. If the above screen is not displayed, go to 8.
    2. Press the button to switch character entry modes.
    3. Enter upper and lower case letters of the alphabet correctly.
    4. For details on character entry, refer to the printed manual: Network Setup Troubleshooting Starting on page 8. You can also see a video showing how to enter characters here.

  7. Make sure that the network key is correct, then press the <OK> button.

  8. When the below screen appears, press the <OK> button.
    The Setup menu screen returns.
    1. If Failed to connect to the access point appears, press the <OK> button, make sure that the network key is correct, then enter it again.
    2. If a connection still cannot be established, refer to the printed manual: Network Setup Troubleshooting. starting on page 2

  9. Press the <COPY> button (F).
    The copy standby screen is displayed.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum




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