| Article ID: ART109227 | | | Date published: 05/11/2015 | | | Date last updated: 12/30/2020 |
Description
Learn which ports and programs are necessary for your computer and printer to communicate with each other.
Solution
If you're having trouble printing maybe your security or firewall software is restricting data traffic through an essential port.
If you're having trouble installing or running a program, maybe your security or firewall software is blocking it.
See Table 1 for blocked ports or Table 2 for blocked programs.
1. Blocked ports
The following ports are necessary for your printer to function properly.
Unblock these ports in your security and firewall applications.
|
Port |
Purpose |
|---|---|
|
TCP 80 |
For HTTP communication |
|
TCP / UDP 161 |
For SNMP communication (MAXIFY Printers) |
|
TCP / UDP 162 |
For SNMP communication (MAXIFY Printers) |
|
TCP 443 |
For HTTPS communication such as cable-less setup operation (Applicable models only) |
|
TCP / UDP 515 |
For printing using LPR protocol |
|
TCP / UDP 9100 |
For printing using Raw protocol |
|
TCP / UDP 1900 |
For Universal Plug and Play (UPnP) operation |
|
TCP / UDP 5222 |
For Google Cloud Print and PIXMA Cloud Link |
|
TCP / UDP 5357 |
For acquiring the printer information (WSDAPI) |
|
TCP / UDP 8611 |
Canon BJNP port for printing |
|
TCP / UDP 8612 |
Canon BJNP port for scanning (Applicable models only) |
|
TCP / UDP 8613 |
Canon BJNP port for sending and receiving faxes from the PC (Applicable models only) |
|
UDP 3702 |
Windows 7 / Windows Vista |
|
Ports Listed Below Apply Only to Models With Memory Card Slots |
|
|
TCP / UDP 137 |
Memory card |
|
TCP / UDP 138 |
Memory card |
|
TCP / UDP 139 |
Memory card |
2. Blocked programs
The following Windows and Macintosh® software programs are used with your Canon printer.
Check the settings of your security and firewall applications and make sure these programs aren't prevented from running or installing.
|
Program |
Default Location |
|
|---|---|---|
|
IJ Network Tool |
Windows |
C:\Program Files (x86)\Canon\Canon IJ Network Tool\CNMNPUT.EXE |
|
Macintosh |
/library/printers/canon/bjprinter/utilities/canon ij network tool.app |
|
|
IJ Network Scan Utility |
Windows |
C:\Program Files (x86)\Canon\Canon IJ Network Scan Utilityl\CNMNSUT.EXE |
|
Macintosh |
/library/printers/canon/bjprinter/utilities/canon ij network scan utility.app |
|
|
IJ Network Scanner Selector |
Windows |
N/A |
|
Macintosh |
/library/printers/canon/ijscanner/utilities/canon ij network scanner selector2.app |
|
|
MP Navigator EX |
Windows |
C:\Program Files\Canon\MP Navigator EX**\ mpnex**.exe (** refers to version number) |
|
Macintosh |
/applications/canon utilities/mp navigator.app |
|
|
My Image Garden |
Windows |
C:\Program Files (x86)\Canon\My Image Garden\cnmigmain.exe |
|
Macintosh |
/applications/canon utilities/my image garden.app |
|