Uninstall and reinstall MP Navigator EX

 

Description

Uninstall and reinstall MP Navigator EX

 

Solution

If you do not need the MP Navigator EX any longer, or if they are not installed correctly, uninstall them.
When uninstalling the software, you must log on as Administrator or have Administrator privileges. To uninstall software in
Mac OS X, you must log on as an administrator.

The following information is provided as a general outline. For detailed instructions, please see your documentation.

 

Windows

  1. Close any open software applications, including the MP Navigator EX and virus checkers.
    To close the MP Navigator EX, click on the [x] at the top right of the screen or [Close] at the bottom right. When the confirmation message displays, click 'OK'.
     
  2. Click 'Start' on the taskbar, point to (All) Programs, Canon Utilities, and MP Navigator EX folder, then click 'MP Navigator EX Uninstall'.
     
  3. At the confirmation dialog box, click 'OK' to remove the components.
     
  4. Click 'Finish'.
     
  5. After the software has been removed, reinstall MP Navigator EX. If you have the Setup CD-ROM, select Custom Install to install only MP Navigator EX. Or, download the software from our web site.
  • On the web site, enter the name of your printer in the search box.  Then, click on the listing for your printer that appears under the search box.  Click GO.


     
  • When the support page for your model has loaded, click Drivers & Downloads.


     
  • Click on the Software tab.  Then, click Select to the right of the listing for MP Navigator EX.  Click Download.  If you are prompted to run or save the file, save it to your PC.


     
  • After the file has been saved to your computer, run it.  Follow all on-screen instructions to install MP Navigator EX.


 

Macintosh

  1. Close any open software applications, including the MP Navigator EX and virus checkers.
    To close the MP Navigator EX, click on the [x] at the top left of the screen or 'Close' at the bottom right.
     
  2. Double-click the hard disk icon where MP Navigator EX was installed, double-click the Applications folder, Canon Utilities and then put the MP Navigator EX icon into Trash.
     
  3. Restart your computer.
     
  4. After the software has been removed, reinstall MP Navigator EX. If you have the Setup CD-ROM, select Custom Install to install only MP Navigator EX. Or, download the software from our web site.
     
  • On the web site, enter the name of your printer in the search box.  Then, click on the listing for your printer that appears under the search box.  Click GO.


     
  • When the support page for your model has loaded, click Drivers & Downloads.


     
  • Click on the Software tab.  Then, click Select to the right of the listing for MP Navigator EX.  Click Download.  If you are prompted to run or save the file, save it to your Mac.


     
  • After the file has been saved to your computer, open it.  Double click the .pkg file to start the setup program.



    Follow all on-screen instructions to install MP Navigator EX.

 

 

SIMS Doc Id

0

Doc ID   ART109257
Updated   06/14/2018

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