E, 0, 2

(LED display)

The machine is out of paper.
Paper does not feed.

• Reload the paper on the rear tray and select Black or Color.

  • Loading Paper

E, 0, 3

(LED display)

Paper Output Tray is closed.
Paper jam.

• If the paper output tray is closed, open it, the machine will start to print.

• If this does not resolve the problem or if the tray was open to begin with, the paper may be jammed. Remove the jammed paper, reload paper, then select Black or Color.

  • Paper Jams

E, 0, 4

E, 0, 5

(LED display)

The ink cartridge cannot be recognized.

• The cartridge may not be installed properly, or may not be compatible with this machine. See supported ink cartridges  for detailed information

  • How to install the ink cartridges.

• Open the scan unit cover and install the correct cartridge. Then push the cartridge locking cover until it clicks into place and close the scan unit cover.

E, 0, 7

(LED display)

Ink cartridge is not installed in the correct position.

• Make sure that each cartridge is installed in the correct position.

  • Installing / Replacing cartridge(s)

E, 0, 8

(LED display)

Ink absorber is almost full.

• Select Black or Color to continue printing.

• When the ink absorber becomes full, the printer will require servicing.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

E, 1, 3

(LED display)

The remaining ink level cannot be detected.

• The ink may have run out, see how to replace an ink cartridge.

• The function for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected.
   

• If you want to continue printing without this function, press the printer's Stop (Reset) button for at least 5 seconds.

Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities. See Supported Ink Cartridges for detailed information.

 Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.

E, 1, 4

(LED display)

The ink cartridge cannot be recognized.

• The cartridge may not be compatible with this printer.

• Install the appropriate cartridge.

  • Installing / Replacing cartridge(s)

E, 1, 5

(LED display)

• The cartridge may not be installed properly.

• Open the scan unit cover and install the cartridge properly.

  • Installing / Replacing cartridge(s)

E, 1, 6

(LED display)

• The ink has run out, see how to replace an ink cartridge.
   

• Replace the ink cartridge and close the scan unit cover.

• If you want to continue printing, press the printer's Stop (Reset) button for at least 5 seconds with the cartridge installed. You can continue to print  under the ink out condition.

• The function for detecting the remaining ink level will be disabled.

• Replace the empty ink cartridge immediately after printing. The print quality may not be satisfactory, if you continued under the ink out condition.

E, 2, 0

E, 2, 1

E, 2, 2

E, 2, 3

E, 2, 4

(LED display)

An error regarding network has occurred.

Additional info:

• E,2,0: The wireless LAN setting was attempted while other settings were being performed.

• E,2,1: A timeout error occurred during WPS push button setup.

• E,2,2: A timeout error occurred during WPS PIN Code setup.

• E,2,3: In WPS wireless LAN setting, multiple access points were detected.

• E,2,4: In WPS wireless LAN setting, an error occurred.

Refer to your setup manual or the Network Setup Troubleshooting and take the appropriate action.

Additional info:

• E,2,0: Wait until the settings being performed were completed, then try the wireless LAN setting.

• E,2,1: Press the Color button, then try the WPS setup again.

  • How to run the WPS Setup again on a Windows computer.

• E,2,2: Press the Color button, then try the WPS PIN Code method setup again.

  • How to run the WPS Setup again on a Windows computer.

• E,2,3: Wait for a while, and perform the setting again.

• E,2,4: Confirm the access point, and perform the setting again.

E, 3, 0

(LED display)

The size of the original cannot be detected or the document is too small when the Fit-to-Page copying is selected.

• Make sure that the original meets the requirements and is correctly loaded on the glass.

  •  How to place a document on the glass.

• Check the position and direction of the original loaded on the glass.

E, 3, 1

(LED display)

The machine is not connected with the computer.

• Connect the machine and the computer with a USB cable.

  • How to connect a USB cable to the printer.

 Scanning via a network using the machine's operator panel is not available

E, 5, 0

(LED display)

• If the error is not resolved, connect the machine to the computer and align the Print Head on the printer driver.

  • Macintosh®

  • Windows