Uninstall and reinstall DPP. (Windows XP)

Article ID: ART109387 | Date published: 05/11/2015 | Date last updated: 11/04/2015
 

Description

Uninstall and reinstall DPP. (Windows XP)

Solution

Please follow the procedure below to uninstall (delete) Digital Photo Professional and then re-install the software.

Attention:

Exit any applications before uninstalling Digital Photo Professional.

How to uninstall (delete) Digital Photo Professional (Windows XP)

1. Click [start] ( ), [Cotrol Panel].

2. Click [Add or Remove Programs].

3. Select [Canon Utilities Digital Photo Professional ***] (the asterisks represent the version number) and click [Change/Remove].

4. When the following dialog box appears, click [Yes] to start uninstalling Digital Photo Professional.

5. When the uninstallation is finished, the following dialog appears.

Click [OK] to close the window.

Re-installing Digital Photo Professional

1. After uninstalling Digital Photo Professional by following one of the procedures above, restart your computer.

Attention:

To prevent computer malfunctions, always restart your computer after you have uninstalled Digital Photo Professional. Re-installing the software without first restarting your computer is particularly likely to result in computer malfunctions.

2. Insert the EOS DIGITAL Solution Disk (CD-ROM) into the computer.

If the installer is not activated automatically, click [Start], [My Computer], [CD drive], and [setup.exe], in that order.

3. Select the country where you live, and then click [Next].

4. Click [Custom Installation] .

5. Close any other applications, and then click [OK].

6. In the [Software to be installed] window, select Digital Photo Professional ( ), and then click [Next].

7. Click [Install].

8. Click [Yes] to accept the License Agreement.

9. The following window appears, and installation starts.

10. Click [Next].

11. The following window appears. Select [No, I will register later.] here, and then click [Next].

To register your camera on CANON iMAGE GATEWAY, select [Yes, I would.].

12. Click [OK].

13. Click [Finish].

14. If a message appears prompting you to restart the computer, click [Restart], and when the computer has restarted, remove the CD-ROM.

This completes the procedure for re-installing Digital Photo Professional.

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