Canon Knowledge Base - Reports and Lists

Description

This machine can automatically print a report of faxes sent or received. You can also print a list of the fax/telephone numbers or the current settings.

Solution

Summary of Reports and Lists

This machine can automatically print a report of faxes sent or received. You can also print a list of the fax/telephone numbers or the current settings.

Report or List	Description
Activity report	Shows recent fax transactions at sight. You can print the Activity report manually. For details on the procedure to print, see Printing Report or List. The * (asterisk) is appended to the history already printed on the Activity report. If you select Print for Activity report in Auto print settings under Fax settings, the machine prints the report for the 20 histories of sent and received faxes automatically. Activity Report
Telephone number list (Coded speed dial/Group dial)	Lists the numbers and names registered. You can print the list for coded speed dial and group dial. For details on the procedure to print, see Printing Report or List.
User's data list	Lists the current settings of the machine and the registered sender information. For details on the procedure to print, see Printing Report or List.
Memory list	Lists the documents currently stored in the machine's memory. For details on the procedure to print, see Printing Report or List.
Rejected number list	Lists the rejected numbers. For details on the procedure to print, see Printing Report or List.
Caller history list	Lists the caller history (Available when Caller ID service is subscribed). For details on the procedure to print, see Printing Report or List.
TX (Transmission) report	This report is printed after each fax transmission. At the time of purchase, TX reports are set to be printed only when a transmission error occurred. You can set the machine to print a report each time it sends a document, or disable printing of the report by selecting TX report in Auto print settings under Fax settings. You can also specify the print setting so that the first page of the fax is printed along with the report. Note: The first page of the fax is not printed in color transmission. The Multi transmission report is printed after sequential broadcasting of a document. If an error occurs when you send a fax, the error number is printed in the TX report (there are some errors for which the cause is also printed).
RX (Reception) report	This report is printed after each fax reception. At the time of purchase, the machine is set so that RX reports are not printed at all. You can set the machine to print a report each time it receives a document, or only when an error occurs by selecting RX report in Auto print settings under Fax settings. If an error occurs when you receive a fax, the error number is printed in the RX report (there are some errors for which the cause is also printed).
Multi transmission report	This report is printed after sequential broadcasting of a document. Confirms whether the transmission to all the recipients has been completed successfully. The procedure to print and the error number is same as the TX report.
Memory clear report	Lists the deleted faxes in machine's memory if the faxes stored in machine's memory are deleted by a power failure or unplugging the power cord. When the machine is turned on, Data error Press [OK] is displayed on the LCD. The Memory clear list is printed by pressing the OK button.

Printing Report or List

This section describes the procedure to print the report or the list manually.

Print the following report or list manually.

Activity report

Telephone number list (Coded speed dial/Group dial)

User's data list

Memory list

Rejected number list

Caller history list

Note: Caller history list may not be supported depending on the country or region of purchase.

Make sure that the machine is turned on.
Load paper.
Press the FAX button.
The Fax standby screen is displayed.
Press the Menu button.
The Fax settings screen is displayed.
Use the button to select Print reports/lists, then press the OK button.
Use the button to select the report or list you want to print, then press the OK button.
- When you select TEL number list:
  Use the button to select Coded speed dial or Group dial, then press the OK button.
  If you select Coded speed dial, select whether to print the list in alphabetical order of the registered names, then press the OK button. If you select Yes, the machine prints the list with the destination names in alphabetical order. If you select No, the machine prints the list with the registered entries in numerical order.
  If you select Group dial, the machine prints the list of group dial.
- When you select an item other than TEL number list:
  Press the OK button.
  The machine prints the selected report or list.

Errors When You Send a Fax

If an error occurs when you send a fax, the error number is printed in the TX report (there are some errors for which the cause is also printed).

The causes corresponding to the error numbers are as follows.

No.	Cause	Action
#001	Document is jammed in the ADF.	The document is jammed in the ADF. Remove the document page jammed in the ADF. When the error is cleared, redo the operation.
#003	Document is too long.	You attempted to send a document longer than 15.75 inches / 400 mm. You cannot send a document longer than 15.75 inches / 400 mm from the ADF. #003 is also printed if it takes time to send a page. Divide the document or set the image quality (Fax resolution) to a lower setting, then resend it.
#005	No answer.	The recipient's fax machine does not respond. Contact the recipient and have the recipient check that the telephone line is connected correctly.
#012	Try again.	There is no paper in the recipient's fax machine. Contact the recipient and have the recipient load paper.
#017	No tone is detected.	The machine could not detect the dial tone. Dial tone detect in Advanced FAX settings under Fax settings is set to ON. Set to OFF.
#018	Line was busy.	The fax/telephone number you dialed is busy. Try dialing again after waiting for a moment.
#022	Number is deleted.	The fax/telephone number registered to the speed dial is incorrect. Check the recipient's fax/telephone number, correct the fax/telephone number registered to the speed dial code, then send the document again.
#059	Transmission has been canceled due to a fax information mismatch.	Transmission has been canceled because the machine could not detect the recipient's fax machine information or the information did not match the dialed number. This message is displayed when Check RX fax info in Security control under Fax settings is set to ON.
#085	Try again in black & white transmission.	The recipient's fax machine is not color-compatible. Resend the document in black & white.
#099	The Stop button was pressed during transmission.	The Stop button was pressed to cancel transmission of the document. Resend it if necessary.
#412	The fax could not be sent from the computer.	The fax could not be sent from the computer. Check the following and redo operation. The machine is connected to the computer correctly. The recipient's fax/telephone number is correct. The recipient's fax/telephone number you dialed is not busy.

Errors When You Receive a Fax

If an error occurs when you receive a fax, the error number is printed in the RX report (there are some errors for which the cause is also printed).

The causes corresponding to the error numbers are as follows.

No.	Cause	Action
#003	It takes too long to receive a page.	Contact the sender and have the sender divide the fax or set the image quality (Fax resolution) to a lower setting and resend it.
#005	No answer.	When receiving a fax manually, the machine could not detect the signals from the sender's fax machine. Contact the sender and have the sender resend it, or set the machine to receive the fax automatically.
#037	Memory is full.	The machine could not receive a fax because its memory is full. Delete contents in memory, then ask the sender to resend the fax.
#046	Reception has been rejected due to the specified fax rejection condition.	Reception has been rejected because the fax matches the fax rejection condition specified by Fax reception reject in Security control under Fax settings.
#099	The Stop button was pressed during reception.	The Stop button was pressed to cancel reception of the fax. Contact the sender and have the sender resend it if necessary.

Page top

SIMS Doc Id

0

Models related to this article

Reports and Lists - MX410

Description

Solution

Summary of Reports and Lists

This machine can automatically print a report of faxes sent or received. You can also print a list of the fax/telephone numbers or the current settings.

Errors When You Send a Fax

Errors When You Receive a Fax

SIMS Doc Id

Ask a Question