How to perform the wireless LAN setup using WPS connection (Macintosh) - MG5320
Article ID: ART110500 | Date published: 05/11/2015 | Date last updated: 08/17/2015
 

Description

WPS setup

Solution

Wireless Setup Using WPS (Wi-Fi Protected Setup)
important:
  • Quit all applications before installation.
  • Internet connection may be required during the installation. Connection fees apply.





Screens are based on Mac OS X v.10.6.x. Actual screens may differ depending on the OS version.

1. Press the ON button to turn off the machine.

Operating noise stops after about 1 minute.

2. Insert the CD-ROM into the computer.

important:

If the USB cable is already connected, unplug it. If a message appears on the computer, click Cancel.




3.

Double-click the Setup icon of the CD-ROM folder to proceed to the following screen. Enter your administrator name and password, then click OK.

If the CD-ROM folder does not open automatically, double-click the CD-ROM icon on the desktop.

If you do not know your administrator name or password, click the help button, then follow the on-screen instructions.

reference:

If the CD-ROM does not autorun:

Double-click the CD-ROM icon on the desktop.




4. Select which language to use with this program and then click [Next].

5. Click Next.

6. Click Wireless Connection.

Follow the instruction and go to step 7.

reference:

If an error message is displayed, see "Troubleshooting" at the right.




7.

When the screen left above is displayed, go to the step 7.

When the screen right above is displayed, go to the step 8.

8. Click Push Button Method.

-> Go to 10.

9. Click Other Methods.

10. Click WPS.

11. Follow the instruction until the screen below is displayed.

Network connection setting is complete.

Click "Next", then wait until the next screen appears.

Install the Software (Information)

Let's perform the software installation.

1. Click Next.

reference:
  • Easy-WebPrint EX


Easy-WebPrint EX is Web print software that is installed on the computer when installing the supplied software. Safari 4 or later (Mac OS X v.10.5 or later) is required to use this software. An Internet connection is required for installation.




Follow any on-screen instructions to proceed with the software installation.

2. Click Add Printer.

  • Proceed to the section that relates to your operating system for further installation instructions.


Mac OS X v.10.6.x -> 3-A

Mac OS X v.10.5.x -> 3-A

Mac OS X v.10.4.11 -> 3-B

reference:
  • The alphanumeric characters after Canon xxx series is the machine's Bonjour service name or MAC address.
  • If the machine is not detected, make sure of the following.


- The machine is turned on.

- The firewall function of any security software is turned off.

- The computer is connected to the access point.




reference:

XXX: xxx refers to the model name you are using.




3-A.

Mac OS X v.10.6.x/v.10.5.x

(1)

Select Canon xxx series canonijnetwork and click Add.

3-B.

Mac OS X v.10.4.11

(1)

When the Printer List window appears, click Add.

reference:

When the You have no printers available. screen appears, click Add.




(2)

Click More Printers in the Printer Browser window.

(3)

Select Canon IJ Network in the pop-up menu, select Canon xxx series in the list of printers, then click Add.

(4)

Make sure that Canon xxx series is added to the list of printers.

4. Click Next.

reference:






5. Click Next.

- Important Information for the Installation

  • Necessary Information for the User Registration


When the serial number is not displayed on the registration screen automatically, input the serial number located inside the machine (as shown in the illustration).

important:

If the power is on, the Print Head Holder will move when the Scanning Unit (Cover) (A) is opened.




  • If the Extended Survey Program screen appears


If you can agree to Extended Survey Program, click Agree.

If you click Do not agree, the Extended Survey Program will not be installed.

(This has no effect on the machine's functionality.)

  • When the [Test Print] window is displayed


Test printing will be performed to check the printer's operation.

Load plain paper into the printer and click [Execute].

After test printin, click [Next].

To skip test printing, click [Next] instead of [Execute].

6. Click Exit to complete the installation.

Remove the Setup CD-ROM and keep it in a safe place.

7. Solution Menu EX starts.

The end of the procedure of the wireless LAN setup.

Check Printer Settings

During the wireless setup in the software installation, when the Check Printer Settings dialog box is displayed, try the solutions 1 to 4 one by one in order.

1. Before checking the wireless setting

1-1. First make sure all devices, namely, i) printer, ii) access point or iii) router is powered ON. Then, turn OFF every device and turn them ON again.

1-2. Please the printer and access point, or router, in the way there are no obstacles between them.

After doing step 1 and 2, click [ Redetect ] to continue the setup.

If the problem persists, check the following solution [ 2. Confirm whether the setting of the main unit is correct or not]:

2.Confirm whether the setting of the main unit is correct or not

Confirm that the wireless LAN connection is active.

step 1.

Click "Setup," which is one of the function buttons.

step 2.

Use the or button to select "Device settings" then push the OK button.

step 3.

Use the or button to select "LAN settings" then push the OK button.

step 4.

Use the or button to select "Confirm LAN settings" then push the OK button.

step 5.

Use the or button to select "WLAN setting list" then push the OK button.

step 6.

When "WLAN setting list" is displayed, confirm that "Active" is displayed in "Connection".

If "Active" is not displayed in "Connection" ("Inactive" is displayed), the printer is not connected with the access point or the router. Please do the wireless setting again.

3. Review the setting of the "Firewall" security software

3-1. The "Firewall" software interferes with the necessary network communication.

[How to confirm]

The operation of the "Firewall" security software may interfere with the communication for the wireless setup.

Register the following files to the "Firewall" security software as a file with access permit, or perform the setup with "Firewall" paused.

- For Windows

File name: Setup.exe

- For Macintosh

File name:

BJ Network Tool.app

canonijnetwork.bundle

CIJScannerRegister.app

CNNSelectorAgent.app

Canon IJ Network Scanner Selector EX.app

attention:
  • Regarding how to stop the operation of the "Firewall" security software, refer to the instruction manual for the security software, or contact its manufacturer.





important:
  • Before disabling the "Firewall" operation of the security software, disconnect from the Internet.





If you still have the problem, try the next solution menu "4. Review the setting of the access point or the router."

4. Review the setting of the access point or the router

4-1. As the following setting interferes with the communication for the wireless setup, change the setting. After the setting is changed, perform the installation.

attention:
  • Regarding how to change the settings of the access point, and the cautions along with its change, refer to the instruction manual for the access point, or contact its manufacturer.





  • MAC address filtering function is enabled:


Change the setting of the access point so that the MAC address of the printer can be permitted.

  • The same SSID is used between the computer and the printer, and the privacy separator or the network disconnection function is enabled:


Disable the privacy separator or the network disconnection function.

  • The different SSID is used between the computer and the printer, and the privacy separator or the network disconnection function is enabled:


Use the same SSID for the computer as the one for the printer.

reference:
  • How to confirm the MAC address of the printer


step 1.

Click "Setup," which is one of the function buttons.

step 2.

Use the or button to select "Device settings" then push the OK button.

step 3.

Use the or button to select "LAN settings" then push the OK button.

step 4.

Use the or button to select "Confirm LAN settings" then push the OK button.

step 5.

Use the or button to select "WLAN setting list" then push the OK button.

step 6.

When "WLAN setting list" is displayed, confirm the MAC address using the or button.




4-2. Confirm whether the firmware of the access point or the router has been updated to its latest version or not.

For how to update the firmware, refer to the instruction manual for the access point or the router, or you may contact each manufacturer for help.

SIMS Doc Id

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