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Fax sending methods MX360

Article ID: ART110645 | Date published: 05/11/2015 | Date last updated: 12/09/2015
 

Description

Fax sending methods on the machine.

Solution

This section describes dialing and sending faxes directly using the Numeric buttons.

For details on other ways to send faxes, see Using Various Sending Functions.

Sending a Fax with the Numeric Buttons

Redialing the Number Dialed with the Numeric Buttons

Preventing Mistransmission of Faxes

Sending a Fax with the Numeric Buttons

Important

If you enter or register an incorrect fax/telephone number with the Numeric buttons, the fax will be sent to an unexpected recipient. When sending an important fax, we recommend sending the fax after confirming the recipient's condition.

You need to prepare:

Originals to send.

  1. Prepare for sending a fax.

    (1) Make sure that the power is turned on.
(2) Press the FAX button.

The fax standby screen will appear.

(3) Load the original in the ADF or on the Platen Glass.
Important
When sending a double-sided document, load the document on the Platen Glass. Double-sided documents cannot be automatically scanned and sent from the ADF.


*MX410 is shown in examples


  1. Adjust the scan contrast and resolution as necessary.

    (1) Press the FAX Quality button.
The Scan contrast screen will appear.
(2) Use the Left (-) or Right (+) button to select the scan contrast.
figure:LCD
The Left (-) button decreases the scan contrast, and the Right (+) button increases the scan contrast.

(3) Press the OK button.
The Scan resolution screen will appear.

(4) Use the Left (-) or Right (+) button to select the scan resolution.
figure:LCD
Standard : Suitable for text-only documents.
Fine : Suitable for fine-print documents.
Extra fine : Suitable for detailed illustration or fine-print quality documents.
If the recipient's fax machine is not compatible with Extra fine (300x300dpi), the fax will be sent in the Standard or Fine resolution.
Photo : Suitable for photographs.
Note
When sending a color fax, documents are always scanned in the same resolution (200x200dpi). The image quality (compression rate) is determined by which scan resolution is selected, except that Extra fine and Photo provide the same image quality.
(5) Press the OK button.
The screen will return to the fax standby screen.
Send the fax
(1) Use the Numeric buttons to dial the recipient's fax/telephone number.
The following operations are available.

- Press a Numeric button to enter that number.
- Press the Right (+) button to enter a space.
- Press the Left (-) button to delete the last character you entered.
- Press the # button to enter "#", and the Tone button to enter "Star sign".

- Press the Redial /Pause button to enter a pause "P".
figure:LCD

(2) Press the Color button for color sending, or the Black button for black & white sending.
The machine starts scanning the original.
Important
Color sending requires that the recipient's fax machine supports color faxing.
Do not open the Document Cover until scanning is completed.

(3) Start sending.

When the document was loaded in the ADF
The machine scans the document automatically and starts sending the fax.
Note
To cancel sending the fax, press the Stop button, and follow the message on the LCD. If documents remain in the ADF after pressing the Stop button, follow the message and press the OK button. The remaining documents are automatically fed out.

When the original was loaded on the Platen Glass

The message will appear after scanning the original.

To send the scanned page, press the OK button to start sending it.

Note
To send two or more pages, follow the message to load the next page, and press the Color or Black button. After scanning all pages, press the OK button to start sending.
To cancel sending the fax, press the Stop button.
Note
When your machine is connected to a PBX (Private Branch Exchange) system, refer to the operating instructions of the system for details on dialing the recipient's fax/telephone number.

Automatic redialing

When the recipient's line is busy, the machine will redial the number after a specified interval.

Unsent documents

Unsent documents, such as those pending redial, are stored in the machine's memory. They are not stored in the case of a sending error.

Do not disconnect the power plug until all documents are sent. If you disconnect the power plug, all unsent documents stored in the machine's memory are lost.

Redialing the Number Dialed with the Numeric Buttons

  1. Prepare for sending a fax.

    (1) Make sure that the power is turned on.
(2) Press the FAX button.

The fax standby screen will appear.

(3) Load the original in the ADF or on the Platen Glass.

  1. Adjust the scan contrast and resolution as necessary.

    See step 2 in Sending a Fax with the Numeric Buttons.

  1. Select the recipient to redial.

    (1) Press the Redial/Pause button.
The fax/telephone number last dialed with the Numeric buttons will be displayed.

(2) Use the Left (-) or Right (+) button to select the fax/telephone number to redial.
figure:LCD
(3) Press the OK button.
The selected number will appear in the fax sending screen.

  1. Send the fax.

    (1) Press the Color button for color sending, or the Black button for black & white sending.

The subsequent procedure varies depending on whether to load the original in the ADF or on the Platen Glass.

For details, see (3) of step 3 in Sending a Fax with the Numeric Buttons.

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Using Various Sending Functions

You can send a fax in various ways as follows.

Sending a Fax after Speaking on Telephone

You can send a fax manually after speaking on telephone if you want to talk to the recipient before sending a fax, or if the recipient has a fax machine that cannot receive fax automatically. You can dial with the telephone connected to the machine.

*MX410 shown in examples

Sending a Fax with Easy Operation by Registering Numbers (Speed Dialing)

If you register a frequently dialed fax/telephone number or group of numbers to a coded speed dial or a group dial, you can dial the number or group of numbers by searching for and selecting its coded speed dial or registered name.

Coded speed dial

If a recipient's name and fax/telephone number are registered to coded speed dial, you can initiate a call or fax to that recipient by selecting its coded speed dial code or registered name.

Group dial

If two or more recipients' fax/telephone numbers are registered to a coded speed dial as a group, you can send the same original to all the recipients in the group just by selecting its coded speed dial code.

Note

You can display the search coded speed dial screen or the search telephone number screen by pressing the Coded Dial button. You can switch screens by pressing the # button.

To register a coded speed dial, group dial, etc., press the FAX button, then the Menu button to select TEL no. registration in the Fax settings menu. Registration and editing of the registered data can be also performed on a computer using Speed Dial Utility supplied with the machine.

Sending Same Documents to Several Recipients (Sequential Broadcasting)

You can send the same documents to two or more recipients with one operation. The recipients can be specified with the Numeric buttons, coded speed dial, and group dial in combination.

Sending from Your Computer

If the machine is connected to a computer, you can send faxes using the fax driver from any application software that has a printing function.

Note

Using information services

You can use many information services such as banks, airline reservations, or hotel reservations. These services require tone dialing for their services, so that you need to temporarily switch to tone dialing if your machine is connected to a rotary pulse line.

Other:

Using the Hook Button

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Sending a Fax after Speaking on Telephone

If you want to speak to the recipient before sending a fax, or if the recipient does not have a fax machine that can receive faxes automatically, send a fax manually after speaking to the recipient on the telephone to check whether he can receive faxes.

Important

  • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers. When you send important documents, it is recommended that you send them after speaking on the telephone. See below for the procedure to send a fax manually.

  • With manual transmission, you cannot use the Platen Glass to load documents. Load the documents in the ADF.

    When loading document on the Platen Glass, send a fax with automatic transmission.

  • To speak to the recipient before sending a fax, you need to connect a telephone to the machine. Refer to your setup manual for instructions on how to connect the telephone to the machine.

  1. Make sure that the machine is turned on.

  2. Press the FAX button.

    The Fax standby screen is displayed.

  3. Load documents in the ADF.

  4. Adjust the scan contrast and resolution as necessary.

  5. Lift the handset of the telephone connected to the machine.

  6. Use the telephone to dial the recipient's fax/telephone number.

  7. Speak to the recipient.

    When you hear a high-pitched signal instead of the recipient's voice, you cannot check whether the recipient can receive faxes. If you want to stop sending the fax, replace the handset. If you want to send the fax, go to step 9.

  8. Ask the recipient to set the recipient's fax machine to receive faxes.

  9. When you hear a high-pitched signal, press the Color button or the Black button.

    Press the Color button for color transmission, or the Black button for black & white transmission.

    Important

    • Color transmission is available only when the recipient's fax machine supports color faxing.

  10. Hang up the handset.

    Note

    • To cancel a fax transmission, press the Stop button. To cancel a fax transmission while it is in progress, press the Stop button, then follow the instructions on the LCD.

    • If documents remain in the ADF after the Stop button is pressed while scanning is in progress, Close the feeder cover [OK] -> Eject the document is displayed on the LCD. Press the OK button and follow the instructions on the LCD to automatically feed out the remaining documents.


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Sending a Fax Using the Speed Dialing Feature

Registering recipient's fax/telephone number and name for coded speed dial or group dial enables you to send faxes easily.

Important

  • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers. When you send important documents, it is recommended that you send them after speaking on the telephone. For details, see Sending a Fax after Speaking on Telephone.

  1. Make sure that the machine is turned on.

  2. Press the FAX button.

    The Fax standby screen is displayed.

  3. Load documents on the Platen Glass or in the ADF.

  4. Adjust the scan contrast and resolution as necessary.

  5. Press the Coded Dial button.

    The screen to select a coded speed dial code or a group dial code is displayed.

    figure: LCD
    Note

    • When Enter first letter is displayed on the LCD, you can search the recipient's name by sorting in alphabetical order and send the fax.

      Searching a Registered Recipient by Name

      To return to the screen to select the coded speed dial code or the group dial code, press the button.

  6. Select a coded speed dial code or a group dial code.

    1. Use the LEFTRIGHT button or the Numeric buttons to select a coded speed dial code or a group dial code.

      figure: LCD

    2. Press the OK button.

  7. Press the Color button for color transmission, or the Black button for black & white transmission.

    Important

    • Color transmission is available only when the recipient's fax machine supports color faxing.

Note

  • To cancel a fax transmission, press the Stop button. To cancel a fax transmission while it is in progress, press the Stop button, then follow the instructions on the LCD.

  • If documents remain in the ADF after the Stop button is pressed while scanning is in progress, Close the feeder cover [OK] -> Eject the document is displayed on the LCD. Press the OK button and follow the instructions on the LCD to automatically feed out the remaining documents.

  • In case the machine was not able to send a fax, such as when the recipient's line was busy, it has the function to automatically redial the number after a specified interval. Automatic redialing is enabled by default.


    Automatic Redialing

    To cancel automatic redialing, wait until the machine starts redialing, then press the Stop button.


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Searching a Registered Recipient by Name

You can search a registered recipient by sorting the in alphabetical order and send the fax.

Important

  • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers. When you send important documents, it is recommended that you send them after speaking on the telephone. For details, see Sending a Fax after Speaking on Telephone.

  1. Make sure that the machine is turned on.

  2. Press the FAX button.

    The Fax standby screen is displayed.

  3. Load documents on the Platen Glass or in the ADF.

  4. Adjust the scan contrast and resolution as necessary.

  5. Press the Coded Dial button.

    The screen to select a coded speed dial code or a group dial code is displayed.

    figure: LCD
    Note

    • If Enter first letter is displayed on the LCD, go to step 7.

  6. Press the button.

    The screen to enter the first letter of the registered recipient's name or of the group name is displayed.

    figure: LCD
    Note

    • To return to the screen to select the coded speed dial code or the group dial code, press the button.

  7. Use the Numeric buttons to enter the first letter of the recipient's name you want to search or of the group name you want to search.

    The recipients' names and the group names are sorted in alphabetical order.

    figure: LCD
    Note

    • You can enter the following characters using the Numeric buttons.

      A, D, G, J, M, P, T, W

    • If the entered character does not match the first character of any of the recipients' name or the group name, names beginning with the character closest to that entered are displayed.

  8. Use the LEFTRIGHT button to select the recipient's name or the group name, then press the OK button.

  9. Press the Color button for color transmission, or the Black button for black & white transmission.

    Important

    • Color transmission is available only when the recipient's fax machine supports color faxing.

Note

  • To cancel a fax transmission, press the Stop button. To cancel a fax transmission while it is in progress, press the Stop button, then follow the instructions on the LCD.

  • If documents remain in the ADF after the Stop button is pressed while scanning is in progress, Close the feeder cover [OK] -> Eject the document is displayed on the LCD. Press the OK button and follow the instructions on the LCD to automatically feed out the remaining documents.

  • In case the machine was not able to send a fax, such as when the recipient's line was busy, it has the function to automatically redial the number after a specified interval. Automatic redialing is enabled by default.

    Automatic Redialing

    To cancel automatic redialing, wait until the machine starts redialing, then press the Stop button.


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Sending the Same Document to Several Recipients (Sequential Broadcasting)

This machine allows you to prepare for sending the same document to a maximum of 21 recipients in one operation. The recipients can be specified with the Numeric buttons, coded speed dial, and group dial in combination.

The following number of recipients can be specified in combination.

  • The recipient registered to the machine (coded speed dial or group dial):

    Up to 20

  • Dialing using the Numeric buttons or redialing:

    1

You can enter the destinations in any order, but be sure to press the OK button after your entry with the Numeric buttons.

Important

  • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers. When you send important documents, it is recommended that you send them one by one after speaking on the telephone. For details, see Sending a Fax after Speaking on Telephone.

Note

  • If you frequently send documents to the same group of recipients, you can group these numbers for group dialing. This will allow you to send documents to all the recipients in the group by simply pressing a few buttons.

  1. Make sure that the machine is turned on.

  2. Press the FAX button.

    The Fax standby screen is displayed.

  3. Load documents on the Platen Glass or in the ADF.

  4. Adjust the scan contrast and resolution as necessary.

  5. Specify all recipients' fax/telephone numbers one by one.

    Before finishing specifying all recipients' fax/telephone numbers, do not press the Color button or the Black button.

    • By specifying with the recipient registered to the machine (coded speed dial or group dial):

      Press the Coded Dial button, select a recipient, then press the OK button.

      Sending a Fax Using the Speed Dialing Feature

      Searching a Registered Recipient by Name

    • By dialing using the Numeric buttons:

      Use the Numeric buttons to enter the recipient's fax/telephone number, then press the OK button.

      Note

      • If Fax number re-entry in Security control under Fax settings is set to ON , use the Numeric buttons again to enter the number, then press the OK button.

    • By redialing:

      Press the Redial/Pause button, use the LEFTRIGHT button to select the number you want to dial, then press the OK button.

    Note

    • When Seq. broadcasting is displayed, you can review the numbers you have entered by pressing the LEFTRIGHT button.

    • Pressing the Back button allows you to delete the recipient's number you entered last.

  6. Press the Color button for color transmission, or the Black button for black & white transmission.

    Important

    • Color transmission is available only when the recipient's fax machine supports color faxing.

Note

  • To cancel sequential broadcasting, press the Stop button. To cancel a fax transmission while it is in progress, press the Stop button, then follow the instructions on the LCD.

  • If documents remain in the ADF after the Stop button is pressed while scanning is in progress, Close the feeder cover [OK] -> Eject the document is displayed on the LCD. Press the OK button and follow the instructions on the LCD to automatically feed out the remaining documents.

  • When you press the Stop button, fax transmission to all the recipients specified in step 5 will be canceled. You cannot cancel a fax transmission to only one recipient.


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Resending Faxes (Redialing a Busy Number)

There are two methods of redialing: Automatic redialing and Manual redialing.

  • Automatic Redialing

    If you send a document and the recipient's line is busy, the machine will redial the number after a specified interval.

    Automatic Redialing

  • Manual Redialing

    You can redial to the recipients dialed using the Numeric buttons.

    Manual Redialing

Important

  • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers. When you send important documents, it is recommended that you send them after speaking on the telephone. For details, see Sending a Fax after Speaking on Telephone.

Note

  • Automatic redialing is enabled by default.

Automatic Redialing

You can enable or disable automatic redialing. If you enable automatic redialing, you can specify the maximum number of redial attempts and the length of time the machine waits between redial attempts.

Enable and specify the automatic redialing setting on Auto redial in Advanced FAX settings under Fax settings .

Important

  • While automatic redialing, the unsent fax is stored in the machine's memory temporarily until the sending fax is complete. If a power failure occurs or you unplug the power cord before automatic redialing is complete, all faxes stored in the machine's memory are deleted and not sent.

Note

  • To cancel automatic redialing, wait until the machine starts redialing, then press the Stop button.

  • To cancel automatic redialing, delete the unsent fax from the machine's memory while the machine is on-standby for a redial operation.

Manual Redialing

Follow the procedure below for manual redialing.

  1. Make sure that the machine is turned on.

  2. Press the FAX button.

    The Fax standby screen is displayed.

  3. Load documents on the Platen Glass or in the ADF.

  4. Adjust the scan contrast and resolution as necessary.

  5. Press the Redial/Pause button.

    The Redial screen is displayed.

    figure: LCD

  6. Use the LEFTRIGHT button to select the recipient's number to redial, then press the OK button.

  7. Press the Color button for color transmission, or the Black button for black & white transmission.

    Important

    • Color transmission is available only when the recipient's fax machine supports color faxing.

Note

  • For manual redialing, the machine memorizes up to 10 recent recipients dialed using the Numeric buttons. Note that the machine does not memorize any recipients dialed using the Coded Dial or Redial/Pause button.

  • To cancel manual redialing, press the Stop button.


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Preventing Mistransmission of Faxes

This machine has two functions for preventing the mistransmission of faxes.

Sending Faxes after Dialing Twice (Fax Number Re-entry)

Set Fax number re-entry to ON following the procedure below.

  1. Make sure that the machine is turned on.

  2. Press the FAX button.

    The Fax standby screen is displayed.

  3. Press the Menu button.

    The Fax settings screen is displayed.

  4. Use the LEFTRIGHT button to select Security control , then press the OK button.

  5. Use the LEFTRIGHT button to select Fax number re-entry , then press the OK button.

  6. Use the LEFTRIGHT button to select ON , then press the OK button.

If you send a fax with this function, the following screen is displayed after dialing using the Numeric buttons.

figure: LCD

Enter the recipient's fax/telephone number using the Numeric buttons again, then press the OK button.

Note

  • If the number is not identical with the number entered first, the Fax standby screen is displayed.

Sending Faxes after Checking Information (Checking the Recipient's Information)

Set Check RX fax info to ON following the procedure below.

Important

  1. Make sure that the machine is turned on.

  2. Press the FAX button.

    The Fax standby screen is displayed.

  3. Press the Menu button.

    The Fax settings screen is displayed.

  4. Use the LEFTRIGHT button to select Security control , then press the OK button.

  5. Use the LEFTRIGHT button to select Check RX fax info , then press the OK button.

  6. Use the LEFTRIGHT button to select ON , then press the OK button.

    Important

    • Transmission will be canceled if the machine fails to receive the recipient's fax information or if the received information does not match the fax/telephone number.


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Using the Hook Button

Follow the procedure below to send faxes using the Hook button.

Note

  • You can use the Hook button only when Hook key setting in Security control under Fax settings is set to Enable .

Important

  • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers. When you send important documents, it is recommended that you send them after speaking on the telephone.

    For details, see Sending a Fax after Speaking on Telephone.

  • With manual transmission, you cannot use the Platen Glass to load documents. Load the documents in the ADF.

    When loading document on the Platen Glass, send a fax with automatic transmission. .

  1. Make sure that the machine is turned on.

  2. Press the FAX button.

    The Fax standby screen is displayed.

  3. Load documents in the ADF.

  4. Adjust the scan contrast and resolution as necessary.

  5. Press the Hook button.

  6. Use the Numeric buttons to dial the recipient's fax/telephone number.

    Note

  7. When you hear a high-pitched signal, press the Color button or the Black button.

    Press the Color button for color transmission, or the Black button for black & white transmission.

    Important

    • Color transmission is available only when the recipient's fax machine supports color faxing.

    Note

    • To cancel a fax transmission, press the Stop button. To cancel a fax transmission while it is in progress, press the Stop button, then follow the instructions on the LCD.

    • If documents remain in the ADF after the Stop button is pressed while scanning is in progress, Close the feeder cover [OK] -> Eject the document is displayed on the LCD. Press the OK button and follow the instructions on the LCD to automatically feed out the remaining documents.


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Sending a FAX

You can send faxes using the fax driver from applications that support document printing.

Note

  • Only black and white transmission is supported.

  1. Open the document you want to fax with an application (such as Word), and then click the Print command. (The command is Print... on the File menu.)

  2. In Select Printer or Name in the Print dialog box, select Canon XXX series FAX (where "XXX" is the model name).

  3. Click Print or OK .

    figure: Print dialog box

    * Print dialog box in NotePad

    Note

    • You can specify the paper size and print orientation by clicking Preferences or Properties in the Print dialog box.

    • You can also specify the paper size and print orientation by following the instructions below:

      1. From the Start menu, navigate as follows:

      Windows 7:

      From the Start menu, select Control Panel > Hardware and Sound > Devices and Printers .

      Windows Vista:

      From the Start menu, select Control Panel > Hardware and Sound > Printers .

      Windows XP:

      From the Start menu, select Control Panel > Printers and Other Hardware > Printers and Faxes .

      2. Right-click the printer icon for Canon XXX series FAX (where "XXX" is the model name), then click Printing Preferences... .

  4. Click Display Address Book... in Set Recipient in the Send Fax dialog box.

    figure: Send Fax dialog box

  5. Select a recipient from Recipient Name in the Select Recipient from Address Book dialog box, then click Set as Recipient .

    The selected recipient is reflected in Recipient in the Send Fax dialog box.

    figure: Select Recipient from Address Book dialog box
    Important

    • You cannot specify a recipient if there is no recipient registered in the address book. Register the recipient in the address book and reopen the address book, or enter the recipient directly in Direct Entry .

    Note

    • You can also specify Send Now by entering a recipient as follows:

      Enter the Recipient Name and Fax Number in Direct Entry in the Send Fax dialog box, then click Set as Recipient .

      • You can send faxes even if only the Fax Number is entered.

      • You can register the recipient you entered to the address book by clicking Add to Address Book... .

    • Add the outside line access number before the fax number as needed.

      (Example: When the outside line access number is "0" and the fax number is "XXX-XXXX", enter "0XXX-XXXX".)

  6. Click Send Now .

    When a confirmation message is displayed, click OK .

    figure: Canon XXX series FAX dialog box
    Important

    • If the recipient's fax/telephone number is entered incorrectly or the registered fax/telephone number is incorrect, the fax may be sent to the unexpected recipient. When you send the important fax, we recommend to send the fax after confirming the recipient's condition.

Canceling Transmission

If you click Send Now in the Send Fax dialog box, the printer icon is displayed in the taskbar. Double-click this icon to display the list of fax jobs awaiting transmission or being sent.

Right-clicking a job and selecting Cancel stops transmission.

figure: Canon XXX series FAX dialog box

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