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Clean the paper feed rollers using the MX360 operator panel

Article ID: ART110651 | Date published: 05/11/2015 | Date last updated: 08/17/2015
 

Description

If the paper feed roller is dirty, paper is not fed properly because the paper feed roller slips. Please follow the instructions below to clean the Paper Feed Rollers directly from the unit.

Solution

Clean the Paper Feed Roller.

If the Paper Feed Roller is dirty or paper powder is attached to it, paper may not be fed properly.

In this case, clean the Paper Feed Roller. Cleaning will wear out the Paper Feed Roller, so perform this only when necessary.

Note:

  • Cleaning the Paper Feed Roller will wear the roller, so perform this procedure only when necessary.

You need to prepare: three sheets of A4 or Letter-sized plain paper

  1. Make sure that the power is turned on, and remove any paper in the Rear Tray.

  2. Open the Paper Output Tray gently.

  3. Clean the Paper Feed Roller without paper.
    1. Press the Menu button repeatedly until Maintenance appears.
    2. Use the (-) or (+) button to select Roller cleaning, and press the OK button.



      The Paper Feed Roller will rotate as it is cleaned.

  4. Clean the Paper Feed Roller with paper.
    1. Make sure that the Paper Feed Roller stops rotating, and load three or more sheets of A4 or Letter-sized plain paper in the Rear Tray.
    2. Repeat the procedures in step 3.

  5. The machine starts cleaning. The cleaning will be completed after the paper is ejected.

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