Phenomenon)
In the following environment, when launching Easy-WebPrint EX, the message "Missing Plug-in" is displayed on Safari (browser), therefore, Easy-WebPrint EX cannot be launched.
- Mac OS X Lion (v10.7) environment (Safari 5.1 is included)
- Mac OS X v10.6 with Safari 5.1 installed
Solution)
The versions of Safari (browser) supported by Easy-WebPrint EX are 4.0 to 5.0.
Easy-WebPrint EX does not support Safari 5.1.
Follow the procedures below to uninstall Easy-WebPrint EX.
Follow the steps below to delete Easy-WebPrint EX.
1. Delete the alias of Easy-WebPrint EX registered in Dock.
note:
If the alias is not registered, you do not have to perform this operation.
2. From the Go menu of Finder, select Computer.
3. Open the hard disk where Easy-WebPrint EX is installed.
a) Open the Applications folder, then open the Canon Utilities folder and delete the Easy-WebPrint EX folder.
b) Open the Library folder, then open the Internet Plug-Ins folder and delete Easy-WebPrint EX. plugin.
c) Open the Library folder, then open the Receipts folder and delete Easy-WebPrint EX Application_XXX.pkg and Easy-WebPrint EX Plugin_XXX.pkg. (Where XXX varies depending on your Easy-WebPrint EX version.)
d) Open the Users folder, then the folder with your user name, then the Library folder, then open the Caches folder and delete jp.co.canon.ij.easy-webprint-ex-plugin folder.
e) Open the Users folder, then the folder with your user name, then the Library folder, then open the Preferences folder and delete jp.co.canon.ij.easy-webprint-ex-plugin.plist.
5. The end of the procedure.
note:
In Mac OS X Lion (v10.7), you do not have to perform d), and e) of the step 4.