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Removing a Paper Jam from the Paper Cassette Feed Section (iP4920)

Article ID: ART110942 | Date published: 05/11/2015 | Date last updated: 08/17/2015
 

Description

Removing a Paper Jam from the Paper Cassette Feed Section (iP4920)

Solution

Removing a Paper Jam from the Paper Cassette Feed Section

1. Turn off the printer, and unplug the power cord of the printer from the power supply.

2. Remove the cassette.

If the paper is loaded on the rear tray, remove the paper from the rear tray and retract the Paper Support.

3. Set the printer upright with the left side down.

4. Slowly pull the jammed paper out so that the paper does not tear.

reference:

Set the printer back to its original position immediately after removing the jammed paper.

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