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Remove foreign objects from rear tray - MG8220

Article ID: ART111298 | Date published: 05/11/2015 | Date last updated: 08/17/2015
 

Description

Remove foreign objects from the printer's rear tray

Solution

Check for Obstructions in the rear tray

If paper does not reach the Paper Edge Sensor, the LCD will show [Rear tray. There is no paper. Load paper and press OK].

  • Check 1: Are there any foreign objects around the paper output slot?
  • Check 2: Are there any foreign objects in the rear tray?


If there are any foreign objects in the rear tray, be sure to turn off the machine, unplug it from the power supply, then remove the foreign object.

  • Check 3: Is the rear cover closed completely?
  • Check 4: Is the paper curled?


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