Paper Jams in the Rear Cover and Duplex Unit (MF8380Cdw Only)
When <Paper jam.> appears on the screen, a paper jam has occurred in the feeder or somewhere inside the machine. To remove the jammed document or paper, follow the onscreen instructions.
important:
- Perform the operation while the machine is still on
If it is turned off, the data that is printing will be erased.
- If the jammed paper is torn
Remove all torn pieces of paper to avoid further jams.
- If paper jams occur repeatedly
Check the following.
- Fan the paper stack and tap the edge on a flat surface to align the paper before loading it into the machine.
- Make sure that the paper you are using meets the requirements for use.
- Make sure that you have removed all scraps of paper from the inside of the machine.
note:
- Do not force the jammed document or paper out of the machine.
Contact your local authorized Canon dealer or the Canon help line for assistance, if needed.
Paper Jams in the Rear Cover and Duplex Unit (MF8380Cdw Only)
Referring to the procedure on the display, follow the steps below to remove jammed paper.
1. Press [ 
].
2. Open the rear cover.
3. Open the paper output guide by holding the green tab (A).
4. Remove the paper by pulling it gently.
Make sure that no paper is jammed inside the paper output guide, and then close it.
5. Remove the paper by pulling it gently.
6. Holding the tabs (A) on sides, close the duplex unit.
Close the guide firmly until it clicks.
7. Remove the paper by pulling it gently.
8. Close the rear cover.
The machine is ready to print.
