Clean the MG4120 scanning area

Article ID: ART111988 | Date published: 05/11/2015 | Date last updated: 08/17/2015


Clean the scanning area when vertical black or white lines appear when copying or scanning.


Clean the Platen Glass and Document Cover.

  • Be sure to turn off the power and unplug the power cord before cleaning the machine.
  • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface. Be sure to use a soft cloth

  • Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean the machine, as this may cause a malfunction or damage the surface of the machine

With a clean, soft, lint-free cloth, wipe the Platen Glass (A), and the inner side of the Document Cover (white sheet) (B) gently. Be sure not to leave any residue, especially on the Platen Glass.

  • The inner side of the Document Cover (white sheet) (B) is easily damaged, so wipe it gently.



Rate this Article
Was this article helpful?
Yes, This document is helpful
No, This document needs a clearer explanation
Please provide your comments