Setup the MX420 for use over a Wireless LAN - WPS (WiFi protected setup) method - Windows

Article ID: ART112415 | Date published: 05/11/2015 | Date last updated: 08/17/2015
 

Description

Setting up the MX420 for use over a Wireless LAN - WPS (WiFi protected setup) method - Windows

Solution

Read First

- Before performing the wireless setup

Network Requirements

Before connecting the machine to the network, make sure that configuration of the computer and access point or router is
complete, and that the computer is connected to the network.


Notes on Network Connection



•The configuration, router functions, setup procedures and security settings of the network device vary depending on your system environment. For details, refer to your device's instruction manual or contact its manufacturer.

•The machine cannot be used over a wireless and wired connection at the same time.

• An "Ad-hoc connection," which establishes a direct connection to the computer over a wireless connection without using an access point, is not supported.

Wireless Setup Using WPS (Wi-Fi Protected Setup)

1.

(1) Press the Setup button (A).

(2) Use the or button (B) to select Wireless LAN setup.

(3) Press the OK button.

2.

Use the or button (C) to select Yes, then press the OK button.

When wireless connection is enabled, the Wi-Fi lamp (D) lights blue.

3.

Select Other setup, then press the OK button.

4.

Select WPS, then press the OK button.

5.

Select Push button method, then press the OK button.

6.

Press the OK button.

- To use the PIN code method for setup

Select PIN code method in 5, then press the OK button. Follow the on-screen instructions to operate the machine and access point. When the screen in 8 appears, press the OK button.

reference:
  • If the setup is not completed within 10 minutes and the timeout error screen appears, press the OK button to perform the setup again and set the new PIN code displayed on the screen to the access point. If another error is displayed, refer to the printed manual: Network Setup Troubleshooting.





7.

Press and hold the WPS button on the access point (for about 5 seconds), then press the OK button on the machine within 2 minutes.

For details on the WPS button pressing, refer to the manual of your access point.

The Wi-Fi lamp (blue) on the machine flashes while searching for or connecting to an access point.

8.

When the above screen appears, press the OK button.

important:
  • If the timeout error screen appears, press the OK button, then start over from 7.
  • If an error message appears, refer to the printed manual: Network Setup Troubleshooting.





Install the Software (Network Connection)
  • To use the machine by connecting it to a computer, software including the drivers needs to be copied (installed) to the computer's hard disk. The installation process takes about 20 minutes. (The installation time varies depending on the computer environment or the number of application software to be installed.)


important:

  • Quit all applications before installation.
  • If the firewall function of your security software displays a warning message, set the security software to always allow access.
  • Log on as the administrator (or a member of the Administrators group).





1.

Turn on the computer, then insert the Setup CD-ROM into the CD-ROM drive.

The setup program starts automatically.

reference:
  • If the program does not start automatically, double-click the CD-ROM icon in Computer or My Computer, then doubleclick MSETUP4.EXE.





2. Windows 7/Windows Vista

Windows XP -> 3

Click Run Msetup4.exe on the AutoPlay screen, then click Yes or Continue on the User Account Control dialog box.

If the User Account Control dialog box reappears in following steps, click Yes or Continue.

3.

Click Easy Install.

The drivers, application software, and on-screen manuals are installed.

reference:
  • If you want to select particular items to install, click Custom Install.





4.

Click Install.

5.

Select Use the printer with wireless LAN connection, then click Next.

Follow any on-screen instructions to proceed with the software installation.

6.

When the Printer Detection screen appears, click Next.

7.

When the Detected Printers List dialog box appears, select Canon xxx series, then click Next.

When the Setup Completion dialog box appears, click Complete.

important:

  • When this printer has not been detected, the Check Printer Settings dialog box is displayed. In such a case, refer to [ Check Printer Settings]





Install the Software (Information)

1.

Click Next.

Follow any on-screen instructions to proceed with the software installation.

- Important Information for the Installation

  • If the serial number is not displayed on the registration screen, input the number found inside the machine.


important:
  • If the power is on, the FINE Cartridge Holder will move when the Scanning Unit (Cover) (A) is opened.





  • If the Extended Survey Program screen appears


If you can agree to Extended Survey Program, click Agree.

If you click Do not agree, the Extended Survey Program will not be installed. (This has no effect on the machine's functionality.)

2.

Click Exit to complete the installation.

3.

Solution Menu EX starts.

Remove the Setup CD-ROM and keep it in a safe place.

reference:
  • The buttons displayed on Solution Menu EX may vary depending on the country or region of purchase.





The end of the procedure of the wireless LAN setup.


Check Printer Settings

During the wireless setup in the software installation, when the Check Printer Settings dialog box is displayed, try the solutions 1 to 4 one by one in order.

1. Confirm the condition for the wireless connection

1-1. First make sure all devices, namely, i) printer, ii) access point or iii) router is powered ON. Then, turn OFF every device and turn them ON again.

1-2. Set the printer near the access point or the router to perform the setup.

After doing step 1 and 2, click [ Redetect ] to continue the setup.

If you still have the problem, try the next solution menu [ 2. Confirm the connection between the printer and the access point or between the printer and the router ]

2. Confirm the connection between the printer and the access point or between the printer and the router

2-1. Confirm that the WiFi lamp is ON.

If the WiFi lamp is not ON, the wireless function of the printer is not enabled yet.

Please do the wireless setting again.

When the WiFi lamp is ON, go to 2-2 and 2-3.

2-2. From the operation panel of the printer, confirm the connection by following the steps below.

Step 1.

Push the setup button on the operation panel, shown above as (A).

Step 2.

Use the or button to select "Device settings" then push the OK button.

Step 3.

Use the or button to select "LAN settings" then push the OK button.

Step 4.

Use the or button to select "Confirm LAN settings" then push the OK button.

Step 5.

Use the or button to select "WLAN setting list" then push the OK button.

step 6.

When "WLAN setting list" is displayed, confirm that "Active" is displayed in "Connection".

If "Active" is not displayed in "Connection" ("Inactive" is displayed), the printer is not connected with the access point or the router. Please do the wireless setting again.

2-3. Enter the network key again.

You might have entered an incorrect network key.

Please enter the correct network key from the operation panel.

If you forgot the network key, you may be able to retrieve it using the Canon PIXMA Wireless Setup Assistant.

If you cannot obtain it, refer to the instruction manual for the access point or the router, or you may contact each manufacturer for help.

If you still have the problem, try the next solution menu [ 3. Review the setting of the "Firewall" security software ]

3. Review the setting of the "Firewall" security software

3-1. The "Firewall" software interferes with the necessary network communication.

[How to confirm]

The operation of the "Firewall" security software may interfere with the communication for the wireless setup.

Perform the software installation with the "Firewall" security software paused.

After the installation is completed, activate the "Firewall" security software again. When the message alerting that Canon software is about to access the network is displayed on the computer screen, click "Allow" .

attention:
  • Regarding how to stop the operation of the "Firewall" security software, refer to the instruction manual for the security software, or contact its manufacturer.





important:
  • Before disabling the "Firewall" operation of the security software, disconnect from the Internet.





If you still have the problem, try the next solution menu "4. Review the setting of the access point or the router."

4. Review the setting of the access point or the router

4-1. As the following setting interferes with the communication for the wireless setup, change the setting. After the setting is changed, perform the installation.

attention:
  • Regarding how to change the settings of the access point, and the cautions along with its change, refer to the instruction manual for the access point, or contact its manufacturer.





  • MAC address filtering function is enabled:


Change the setting of the access point so that the MAC address of the printer can be permitted.

  • The same SSID is used between the computer and the printer, and the Privacy Separator function is enabled.


Disable the Privacy Separator function.

  • The different SSID is used between the computer and the printer, and the Privacy Separator function is enabled.


Use the same SSID for the computer as the one for the printer.

reference:

  • How to confirm the MAC address of the printer


    Step 1.


    Push the setup button on the operation panel, shown above as (A).


    Step 2.


    Use the or button to select "Device settings" then push the OK button.



    Step 3.


    Use the or button to select "LAN settings" then push the OK button.



    Step 4.


    Use the or button to select "Confirm LAN settings" then push the OK button.



    Step 5.


    Use the or button to select "WLAN setting list" then push the OK button.



    Step 6.


    When "WLAN setting list" is displayed, confirm the MAC address using the or button.


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