The LCD is cracked.
Article ID: ART112682 | Date published: 05/11/2015 | Date last updated: 11/16/2015
 

Description

The LCD is cracked.

Solution

We are sorry that the LCD on your Canon Digital Camera is cracked.  Unfortunately, this is going to require that the camera be serviced by a Canon Factory Service Center.

click the following link to set up service for your camera online.
https://www.usa.canon.com/cusa/consumer?pageKeyCode=requestRepair