Unable to scan or the scanner is not recognized by the computer.
Article ID: ART112719
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Date published: 05/11/2015
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Date last updated: 08/17/2015
Description
If you are unable to scan or the scanner is not recognized by the computer, make sure the scanner is switched ON. If the scanner is OFF, turn the scanner ON.
Solution
If you are unable to scan or the scanner is not recognized by the computer, make sure the scanner is switched ON. If the scanner is OFF, turn the scanner ON.
The power button lights blue when the power turns ON.
