When paper jams occur during scanning, use the following procedure to clear them.
Solution
When paper jams occur during scanning, use the following procedure to clear them.
Be careful when removing jammed paper. It is possible to cut your hand on the edge of a sheet of paper.
Remove any documents remaining in the feed tray.
Open the feeder cover.
Remove the jammed document from the feed side or eject side.
Carefully pull out the document without using excessive force. If the jammed paper tears, make sure that you remove any remaining pieces. Make sure the document does not get caught in the card guides as well.
Close the feeder cover. After you remove the jammed paper, check to see if the last page was scanned correctly, and then continue scanning.
When a paper jam or other problem occurs while [Rapid recovery system] is enabled in the scanner driver, the image of the last document that was scanned properly is saved before scanning is stopped. Therefore, you can quickly resume scanning after resolving the cause of the interruption. As the image of the document that was being fed at the time of the interruption may not be saved in such cases, be sure to verify the last scanned image before resuming the operation.
