Get the Head Cover Open to Replace Ink - PIXMA MG3120

Article ID: ART113609 | Date published: 05/11/2015 | Date last updated: 02/21/2020


Learn how to fix a non-opening head cover on your PIXMA MG3120 when you need to replace an ink cartridge.


If the head cover doesn't open when you replace an ink cartridge, follow these steps to resolve the issue:

  1. Turn the printer OFF.

  2. Push against the left side of the cartridge holder until it hits the right inner side of the printer.
    Caution Be careful not touch the other parts inside the printer.

    Image shows cartridge holder being pushed to the right from the left side of cartridge holder.

  3. When the head cover opens, move the cartridge holder until you can see the cartridge lock lever.

    Image shows head cover open Image shows cartridge lock lever

  4. Remove the protective tape and the white fixing material attached to the cartridge holder to confirm that the holder is positioned as shown in the image below (on the right).

    Images shows protective tape being removed. Images shows cartridge holder empty with two ink tank slots lined up evenly.

  5. Close the head cover, turn the printer ON, then make sure the head cover opens automatically.

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