Follow the procedure below to check your camera's firmware.
Firmware check
-
Connect the camera to the computer via a USB cable.
-
The Camera Window software screen below will open.
-
You will see the camera's information, which includes the current firmware loaded on the camera.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
____________________________________________________________________________________________
