Configure the printer driver to the correct port - MP495 / MP499

Article ID: ART114179 | Date published: 05/11/2015 | Date last updated: 08/17/2015
 

Description

Make sure that the printer port is configured appropriately in the printer driver.

Solution

Configure the Printer Port

Make sure that the printer port is configured appropriately in the printer driver.

* In the following instructions, "XXX" signifies your machine's name.

  1. Log on as a user account with administrator privilege.

  2. Based on your operating system, open the appropriate folder.
    • In Windows 7, select Devices and Printers from the Start menu.
    • In Windows Vista, select the Start menu > Control Panel > Hardware and Sound > Printers.
    • In Windows XP, select the Start menu > Control Panel > Printers and Other Hardware > Printers and Faxes.

  3. Open the properties of printer driver for the machine.
    • In Windows 7, right-click the "Canon XXX Printer" icon (where "XXX" is your machine's name), then select Printer properties.
    • In Windows Vista or Windows XP, right-click the "Canon XXX Printer" icon (where "XXX" is your machine's name), then select Properties.

  4. Click the Ports tab to confirm the port settings.

  5. Make sure that a port named "USBnnn" (where "n" is a number) with "Canon XXX Printer" appearing in the Printer column is selected for Print to the following port(s).

    Note:

    When the machine is used over LAN, the port name of the machine is displayed as "CNBJNP_xxxxxxxxxx".

    * "xxxxxxxxxx" is the character string generated from the MAC address or a character string specified by the user when setting up the machine.

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