Replace the ink tank(s) - MG6220
| Article ID: ART114185 | | | Date published: 05/11/2015 | | | Date last updated: 08/17/2015 |
Description
Solution
When you need to replace an ink tank, follow the procedure below.
Important:
- If you remove an ink tank, replace it immediately. Do not leave the machine with the ink tank removed.
- Use a new ink tank for replacement. Installing a used ink tank may cause the nozzles to clog. Furthermore, with such an ink tank, the machine will not be able to inform you when to replace the ink tank properly.
- Once an ink tank has been installed, do not remove it from the machine and leave it out in the open. This will cause the ink tank to dry out, and the machine may not operate properly when it is reinstalled. To maintain optimal printing quality, use an ink tank within six months of first use.
1. Make sure that the power is turned on, and open the paper output tray gently.
2. Lift the scanning unit / cover until it stops.
The print head holder moves to the replacement position.
Attention: Do not hold the print head holder to stop or move it forcibly. Do not touch the print head holder until it stops completely.
- Do not place any object on the document cover. It will fall into the rear tray when the document cover is opened and cause the machine to malfunction.
- If the document cover is open, you cannot open the scanning unit / cover. Be sure to lift the scanning unit / cover with the document cover closed.
- When opening or closing the scanning unit / cover, do not touch the buttons on the operation panel. Doing so may result in an unexpected operation.
- Do not touch the metallic parts or other parts inside the machine.
- If the scanning unit / cover is left open for more than 10 minutes, the print head holder moves to the right. In this case, close and reopen the scanning unit / cover.
3. Remove the ink tank with the lamp flashing fast.
Push the tab (A) and lift the ink tank to remove.
Do not touch the print head lock lever (B).
Important:
- Handle the ink tank carefully to avoid staining of clothing or the surrounding area.
- Discard the empty ink tank according to the local laws and regulations regarding disposal of consumables.
Reference:
- Do not remove two or more ink tanks at the same time. Be sure to replace ink tanks one by one when replacing two or more ink tanks.
- For details on ink lamp flashing speed, see [ ]
4. Prepare a new ink tank.
(1) Take a new ink tank out of its package, remove the orange tape ( 
) completely, then remove the protective film ( 
) completely.
Important:
- Handle an ink tank carefully. Do not drop or apply excessive pressure to it.
- If the orange tape remains on the L-shape air hole (C), ink may splash or the machine may not print properly.
(2) Hold the ink tank with the orange protective cap (D) pointing up while being careful not to block the L-shape air hole (C).
(3) Slowly twist the orange protective cap (D) 90 degrees horizontally to remove it off.
Important:
- Do not push the sides of the ink tank. If you push the sides of the ink tank with the L-shape air hole (C) blocked, ink may splash.
- Do not touch the inside of the orange protective cap (D) or the open ink port (E). The ink may stain your hands if you touch them.
- Do not reattach the protective cap (D) once you have removed it. Discard it according to the local laws and regulations regarding disposal of consumables.
5. Install the new ink tank.
(1) Insert the front end of the ink tank into the print head at a slant.
Make sure that the position of the ink tank matches the label.
(2) Press the mark 
(Push) on the ink tank until the ink tank snaps firmly into place.
Make sure that the ink lamp lights up red.
Important:
- You cannot print if the ink tank is installed in the wrong position. Be sure to install the ink tank in the correct position according to the label on the print head holder.
- You cannot print unless all the ink tanks are installed. Be sure to install all the ink tanks.
6. Close the scanning unit / cover gently.
Attention:
- Be sure to hold the scanning unit / cover firmly using hands, and be careful not to get your fingers caught.
Important: When opening or closing the scanning unit / cover, do not touch the buttons on the operation panel. Doing so may result in an unexpected operation.
Reference:
- If the error message appears after the scanning unit / cover is closed, take appropriate action.
-> [ ]
- When you start printing after replacing the ink tank, the machine starts cleaning the print head automatically. Do not perform any other operations until the machine completes the cleaning of the print head.
- If the print head is out of alignment, as indicated by misaligned printed ruled lines or similar symptoms, adjust the print head position.
-> [ ]
- The machine may make noise during operation.
1. Make sure that the power is turned on, and display the HOME screen.
If the HOME screen is not displayed, touch the HOME button to display it.
2. Select 
Setup on the HOME screen.
The setup menu screen will appear.
3. Select 
Display remaining ink level, then touch the OK button.
A symbol appears in the area (A) if there is any information about the remaining ink level.
Example: 
Ink tank is running low. Prepare a new ink tank.
Reference:
- To display the model number of the ink tank, select Ink number by touching the right Function button.
- You can also check the ink status on a screen of the LCD displayed while printing.
- You can also check the ink status on the computer screen.
-> Refer to [ Canon IJ Status Monitor (Windows) ] within this webpage.
-> Refer to [ Checking the Current Ink Level (Macintosh) ] within this webpage.
1. Make sure that the power is turned on, and open the paper output tray gently.
2. Lift the scanning unit / cover until it stops.
-> [ ]
3. Check the ink lamp.
Close the scanning unit / cover after checking the ink lamp status.
- The ink lamp is on.
The ink tank is correctly installed.
- The ink lamp is flashing.
- Flashing slowly (at around 3-second intervals)
... Repeats
Ink tank is running low. Prepare a new ink tank.
Flashing fast (at around 1-second intervals)
... Repeats
- The ink tank is installed in the wrong position.
Or
- The ink has run out.
Make sure that the ink tank is installed in the correct position as indicated by the label on the print head holder. If the position is correct but the lamp flashes, there has been an error and the machine cannot print. Check the error message displayed on the LCD.
->[ ]
- The ink lamp is off.
The ink tank is not installed properly or the function for detecting the remaining ink level is disabled. If the ink tank is not installed properly, press the mark 
(Push) on the ink tank until the ink tank clicks into place. If it does not click into place, make sure that the orange protective cap has been removed from the bottom of the ink tank.
If the ink lamp is still off after reinstalling the ink tank, there has been an error and the machine cannot print. Check the error message displayed on the LCD.
->[ ]
Reference:
You can also check the ink status on the computer screen.
-> Refer to [ Canon IJ Status Monitor (Windows) ] within this webpage.
-> Refer to [ Checking the Current Ink Level (Macintosh) ] within this webpage.
If you are using the XPS printer driver, replace "Canon IJ Status Monitor" with "Canon IJ XPS Status Monitor" when reading this information.
The Canon IJ Status Monitor is an application software that shows the status of the printer and the progress of printing. You will know the status of the printer with graphics, icons, and messages.
- Launching the Canon IJ Status Monitor
The Canon IJ Status Monitor launches automatically when data is sent to the printer. When launched, the Canon IJ Status Monitor appears as a button on the task bar.
Click the button of the status monitor displayed on the task bar. The Canon IJ Status Monitor appears.
Reference:
- To open the Canon IJ Status Monitor when the machine is not printing, open the printer driver setup window and click View Printer Status... on the Maintenance tab.
- The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your machine.
- When Errors Occur
The Canon IJ Status Monitor is automatically displayed if an error occurs (e.g., if the printer runs out of paper or if the ink is low).
In such cases, take the appropriate action as described.
Checking the Current Ink Level (Macintosh)You can check the detailed information such as the remaining ink level and the ink tank types of your model.
1. Select Ink Level Information from the pop-up menu on the Canon IJ Printer Utility
An illustration of the ink types and their status are displayed.
If a warning or error related to the remaining ink level occurs, the print driver displays an icon to let you know.
In such cases, take the appropriate action as described on the screen.
2. If necessary, click Ink Details
You can check ink-related information.
Reference:
- Click
to check which ink tank your model uses. - Click Update to display the current remaining ink level.