The flashing alarm light indicates that an error has occurred in the printer. The number of flashes indicates the type of error, as outlined below. Check the cause and take appropriate action.
See Table 1 for Alarm lamp flashes.
See Table 2 for Power lamp flashes.
Table 1: Flashing orange lamp
| Flashes |
Cause |
Action |
|
Two (2)
|
Out of paper.
Paper feed error.
|
|
|
Three (3)
|
Paper jam.
|
|
|
Four (4)
|
Ink tank is not installed properly
|
-
Open the print head cover and check whether an ink tank is installed.
-
If an ink tank is installed, tap the  button of the ink tank, and reinstall the ink tank properly.
|
| Five (5) |
No print head installed.
Print head failure.
|
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
|
| Eight (8) |
Waste ink absorber almost full. |
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
|
| Nine (9) |
A specified period of time has lapsed without receiving a response from a digital camera or digital video camcorder.
The digital camera or digital video camcorder connected is not compatible with this printer.
|
-
Disconnect the camera cable, tap RESUME/CANCEL and reconnect the cable.
-
If the error is still unresolved, there is a possibility that you are using a digital camera or digital video camcorder that is not supported by this printer. Use digital cameras or digital video camcorders that are compatible with this printer.
|
| Twelve (12) |
Battery level is low.
|
|
Table 2: Other light patterns
| Flashes |
Cause |
Action |
|
POWER lamp flashes alternate green and orange.
|
Service is required.
|
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
|
|
The Power lamp repeats the illumination sequence in which it goes out twice every 5 seconds.
|
Bluetooth™ communication is used.
|
-
When Bluetooth communication is used and BJ Status Monitor is active with the printer power on, the green Power lamp repeats the illumination sequence in which it goes out twice every 5 seconds even if nothing is printed.
-
This operation is not abnormal but it indicates that Bluetooth Communication is checking the printer condition.
-
When BJ Status Monitor ends, the power lamp will stay lit.
|
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
