Movies imported to a computer cannot be played back smoothly
| Article ID: ART114401 |
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Date published: 05/11/2015 |
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Date last updated: 11/04/2015 |
Description
Movies imported to a computer cannot be played back smoothly
Solution
| Movies imported to a computer cannot be played back smoothly ID : 8202019000 _ EN _ 2 |
| Solution | MP4 Movies If MP4 movies saved to the computer cannot be played back smoothly, please confirm the system requirements of the computer. The recommended specifications for using the ImageBrowser EX Software for photos and MP4 movies are listed in the tables below. Even movie files which do not contain errors may drop frame and not play smoothly depending on your computer specifications. ImageBrowser EX System Requirements Windows | OS | Windows 8 / 8.1
Windows 7 SP1
Windows Vista SP2
Windows XP SP3 |
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| Computer | Computer running one of the above operating systems (preinstalled); Internet connection required for auto updating |
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| CPU (Still Images) | 1.6 GHz or higher |
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| CPU (Movies) | MP4*1
Core i5 3.0 Ghz or higher |
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| RAM (Still Images) | Windows 8 / 8.1 (64 bit), Windows 7 (64-bit): 2 GB or more
Windows 8 / 8.1 (32 bit), Windows 7 (32-bit): 1 GB or more
Windows Vista (64-bit, 32-bit): 1 GB or more
Windows XP: 512 MB or more |
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| RAM (Movies) | HD (720p), SD: 1 GB or more
Full HD (1080p), HD (50 fps/60 fps): 2 GB or more |
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| Free Hard Disk Space | ImageBrowser EX: 250 MB or more*2
PhotoStitch: 40 MB or more |
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| Display | 1,024 x 768 resolution or higher |
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*1 Recommended specifications for Full HD movie playback in ImageBrowser EX.
*2 Includes Silverlight 5.1 (max. 100 MB). |
Macintosh | OS | Mac OS X 10.9*1, 10.8*1, 10.7 |
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| Computer | Computer running one of the above operating systems (preinstalled); Internet connection required for auto updating |
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| CPU (Still Images) | Core 2 Duo or higher |
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| CPU (Movies) | MP4*2
Core i5 3.0 GHz or higher |
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| RAM (Still Images) | 2 GB or more |
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| RAM (Movies) | 2 GB or more |
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| Free Hard Disk Space | ImageBrowser EX: 350 MB or more*3
PhotoStitch: 50 MB or more |
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| Display | 1,024 x 768 resolution or higher |
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*1 Information on computer models compatible with OS X 10.9 and 10.8 is available on the Apple website.
*2 Recommended specifications for Full HD movie playback in ImageBrowser EX.
*3 Includes Silverlight 5.1 (max. 100 MB). |
AVCHD Movies If AVCHD movies saved to the computer cannot be played back smoothly, please confirm the system requirements of the commercial software you are using for playback. |
