Movies imported to a computer cannot be played back smoothly
Article ID: ART114401 | Date published: 05/11/2015 | Date last updated: 11/04/2015
 

Description

Movies imported to a computer cannot be played back smoothly

Solution

MP4 Movies

If MP4 movies saved to the computer cannot be played back smoothly, please confirm the system requirements of the computer.
The recommended specifications for using the ImageBrowser EX Software for photos and MP4 movies are listed in the tables below.
Even movie files which do not contain errors may drop frame and not play smoothly depending on your computer specifications.

ImageBrowser EX System Requirements
Windows
OSWindows 8 / 8.1
Windows 7 SP1
Windows Vista SP2
Windows XP SP3
ComputerComputer running one of the above operating systems (preinstalled); Internet connection required for auto updating
CPU (Still Images)1.6 GHz or higher
CPU (Movies)MP4*1
Core i5 3.0 Ghz or higher
RAM (Still Images)Windows 8 / 8.1 (64 bit), Windows 7 (64-bit): 2 GB or more
Windows 8 / 8.1 (32 bit), Windows 7 (32-bit): 1 GB or more
Windows Vista (64-bit, 32-bit): 1 GB or more
Windows XP: 512 MB or more
RAM (Movies)HD (720p), SD: 1 GB or more
Full HD (1080p), HD (50 fps/60 fps): 2 GB or more
Free Hard Disk SpaceImageBrowser EX: 250 MB or more*2
PhotoStitch: 40 MB or more
Display1,024 x 768 resolution or higher
*1 Recommended specifications for Full HD movie playback in ImageBrowser EX.
*2 Includes Silverlight 5.1 (max. 100 MB).

Macintosh
OSMac OS X 10.9*1, 10.8*1, 10.7
ComputerComputer running one of the above operating systems (preinstalled); Internet connection required for auto updating
CPU (Still Images)Core 2 Duo or higher
CPU (Movies)MP4*2
Core i5 3.0 GHz or higher
RAM (Still Images)2 GB or more
RAM (Movies)2 GB or more
Free Hard Disk SpaceImageBrowser EX: 350 MB or more*3
PhotoStitch: 50 MB or more
Display1,024 x 768 resolution or higher
*1 Information on computer models compatible with OS X 10.9 and 10.8 is available on the Apple website.
*2 Recommended specifications for Full HD movie playback in ImageBrowser EX.
*3 Includes Silverlight 5.1 (max. 100 MB).

AVCHD Movies

If AVCHD movies saved to the computer cannot be played back smoothly, please confirm the system requirements of the commercial software you are using for playback.

SIMS Doc Id

8202019000