What to do when the camcorder is not recognized by the computer over a USB connection (VIXIA mini/mini X, LEGRIA mini/mini X)
| Article ID: ART114760 |
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Date published: 05/11/2015 |
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Date last updated: 08/15/2015 |
Description
What to do when the camcorder is not recognized by the computer over a USB connection (VIXIA mini/mini X, LEGRIA mini/mini X)
Solution
| What to do when the camcorder is not recognized by the computer over a USB connection (VIXIA mini/mini X, LEGRIA mini/mini X) ID : 8201890300 _ EN _ 3 |
| Solution | If the camcorder is not recognized by the computer when connected via a USB cable, please try the following procedures. - Disconnect the USB cable and turn off the camcorder. After a short while, turn it on again and restore the connection.
- Confirm that the USB cable is properly connected to the computer.
- If there is more than one USB terminal on the computer, try to onnect the camcorder to a different USB port on the computer. - Disconnect any USB devices other than the camcorder, keyboard, and mouse. - Connect the camcorder and the computer directly with a USB cable. Operation using USB hubs is not guaranteed. -Close any open programs running in the background, and try connecting the camcorder again. CAUTION When the camcorder is connected to a computer: - Do not remove the memory card. - Observe the following precautions while the ACCESS indicator is on or flashing. Failing to do so may result in permanent data loss.
- Do not remove the memory card. - Do not disconnect the USB cable. - Do not turn off the camcorder or the computer. - Do not press the <  > button.
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