The error message “Unsupported USB memory.” is displayed.

Article ID: ART115080 | Date published: 05/11/2015 | Date last updated: 08/15/2015
 

Description

The error message “Unsupported USB memory.” is displayed.

Solution

Check (1): Check the USB memory format and make sure that it is not protected.
-> Protected: Unlock the security lock before use.
-> Unprotected: Go to Check (2).

Check (2): What is the format of the USB memory used?
-> Formats other than FAT16 and FAT32: Use either the FAT16 or FAT32 format. NTFS is not supported.


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