If Paper Jams Occur Frequently (Cleaning the Static Charge Eliminator) (PC940/PC941)

Article ID: ART115355 | Date published: 05/11/2015 | Date last updated: 08/15/2015
 

Solution

When a paper jam occurs, first check to make sure the copy paper fits securely in the cassette tray and that the length guides of the cassette tray are adjusted correctly. If a paper jam occurs even though the cop paper is set securely in the cassette tray, follow the procedure below to clean the static charge eliminator.

WARNING:

  • Turn the power switch OFF and pull out the power plug before performing the following operation. Failure to observe these items may result in a fire or electrical shock.

NOTICE:

  • Make sure that the height of the paper stack does not exceed the height of the length guide's claw in the cassette. Failure to do so will cause a paper jam.

1. Raise the platen glass cover and remove the static charge eliminator cleaning brush that is attached to it.

 

2. Lift the main unit lever on the left side to open the main unit.

 

3. Using the brush on the tip of the static charge eliminator cleaner, sweep out the dust from the groove inside the copier.

 

CAUTION:

  • There are some areas insude the copier which are subject to high voltages and high temperatures. Take adequate precaution when performing inspections, to avoid burns or electrical shock.

REQUEST:

  • Do not touch the roller. If you do, the quality of your copy images may be adversely affected.

4. Gently close the main unit as soon as cleaning is finished.

 

MEMO:

  • The static charge eliminator cleaning brush is very small and easy to lose, so it is recommended that you return it to its storage location after you have finished cleaning the slot on the static charge eliminator.

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