A printer problem has occurred.
Disconnect the printer cable from the printer, turn the printer off, and then unplug the printer from the power supply.
Plug the printer back in and turn the printer back on.
Important
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When a message regarding the protective material appears on the computer screen, it is possible that the protective material for the print head holder remains attached. Turn the printer off, then check the inside of the printer. If the protective material remains attached, remove it and turn the printer back on.
