The screen shows “Failed to initialize the external sensor.” or “Failed to detect the external sensor. Please check the connection of the sensor.”
Article ID: ART115606
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Date published: 05/11/2015
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Date last updated: 08/15/2015
Description
The screen shows “Failed to initialize the external sensor.” or “Failed to detect the external sensor. Please check the connection of the sensor.”
Solution
Check: The supported external sensors for calibration are as follows: - Konica Minolta Display Color Analyzer CA-310 or CA-210 - Konica Minolta Universal Measuring Probe For CA-310: CA-PU32/CA-PU35 For CA-210: CA-PU12/CA-PU15
