| Solution |
Windows
(macOS users click here)
(iOS and Android users click here)
Before installing the software
To use your printer via wireless LAN connection, you need to complete the printer settings for wireless LAN connection before installing the software.
- Quit all applications before installation.
- Log on using an administrator account.
 Note
- If the computer is equipped with a CD-ROM drive, you can use the Setup CD-ROM for installation.
- Click [ Run Msetup4.exe ] on the AutoPlay screen, then click [ Yes ] or [ Continue ] on the User Account Control dialog box.
If the CD-ROM does not autorun:
Double-click [ (My) Computer ] > CDROM icon > [ MSETUP4.EXE. ]
Go to Step 6 and follow the instructions.
- Click here.
- Type the name of your printer into the box near the top and click Go, or click on the appropriate letters under First Letters. Then, scroll down and click on the name of your printer.
- Select your region.
- Make sure that Windows appears in the drop down menu at the upper right corner of the page. If it does not, click that menu and select Windows. Then, click Download.
If you are asked to run or save the file, save it to your computer.
- Double-click the downloaded .exe file.
The setup will start automatically. Follow the on-screen instructions to complete installation.
- Click [ Next ].
Note
- When the .NET Framework screen appears, click [Yes].
- Select your printer, then click [ Next ].
- Click [ Next ].
 Note regarding Easy-WebPrint EX
- Easy-WebPrint EX is Web print software that is installed on the computer when installing the supplied software. Internet Explorer 7 or later (Windows) is required to use this software. An Internet connection is required for installation.
Follow any on-screen instructions to proceed with the software installation.
- When the Setup Completion dialog box appears, click [ Complete ].
- Click [ Next ].
Important Information for the installation
- If the Extended Survey Program screen appears
If you can agree to Extended Survey Program, click [ Agree ].
If you click [ Do not agree ], the Extended Survey Program will not be installed.
(This has no effect on the machine's functionality.)
- When the Test Print window is displayed
Test printing will be performed to check the printer's operation.
Load plain paper into the printer and click [ Execute ].
After test printing, click [ Next ].
To skip test printing, click [ Next ] instead of [ Execute ].
- Click [ Exit ] to complete the installation.
Remove the Setup CD-ROM and keep it in a safe place.
- Quick Menu starts.
The software is installed in your Windows computer.
Mac OS X
Before installing the software
To use your printer via wireless LAN connection, you need to complete the printer settings for wireless LAN connection before installing the software.
 Important
- Quit all applications before installation.
- The instructions below apply to macOS 10.6.8 through 10.12.
- If you are running macOS 10.13 or newer, you will need to download and install the drivers and software from our product support pages:
- Click here for the PIXMA MG2920 support page.
- Click here for the PIXMA MG2922 support page.
- Click here for the PIXMA MG2924 support page.
- On the Drivers tab, click the Select button to the right of the CUPS printer driver and the ICA driver.
Click the Download button for each of the drivers.
- On the Software tab, click the Select button to the right of the IJ Scan Utility.
Click the Download button for the IJ Scan Utility.
If you wish to download any additional software, click the Select button, then the Download button for each program you want.
You may also wish to download and install the IJ Network Tool.
If you are asked to open or save the files, save them to your computer.
- Open each of the files that you have downloaded. Double-click on the .pkg files. Follow all on-screen instructions to install the drivers and the IJ Scan Utility.
- If the printer has already been connected to your wireless network, click the Apple menu and click System Preferences. Click Printers & Scanners, then click the plus sign at the lower left. Wait for the Canon IJ Network listing for the printer to appear, then add it.
- If the printer has not been connected to the network, you can use the Canon IJ Network Tool to configure your printer for wireless use. Please note that this will require the printer to be connected to the computer with a USB cable. Please click here for instructions.
- Click here.
- Type the name of your printer into the box near the top and click Go, or click on the appropriate letters under First Letters. Then, scroll down and click on the name of your printer.
- Select your region.
- Make sure that macOS appears in the drop down menu at the upper right corner of the page. If it does not, click that menu and select macOS. Then, click Download.
If you are asked to run or save the file, save it to your computer.
- Double-click the [ Setup ] icon.
- Click [ Next ].
- In the subsequent screen, enter the administrator name and password. Then click [ Install Helper ].
- Click [ Next ].
- Select your printer, then click [ Next ].
- Click [ Next ].
Follow any on-screen instructions to proceed with the software installation.
- Click [ Add Printer ].
Note
- The alphanumeric characters after "Canon xxx series" is the printer's Bonjour service name or MAC address.
- If the printer is not detected, make sure of the following.
- The printer is turned on.
- The firewall function of any security software is turned off.
- The computer is connected to the network.
- Select [ Canon xxx series Canon IJ Network ] and click [ Add ].
 Caution
- If you will be installing the Canon printer driver on Mac OS X and using the printer through a network connection, you can select [ Bonjour ] or [ Canon IJ Network ] in the [ Add Printer ] dialog.
- If [ Bonjour ] is selected, remaining ink level messages may differ from those indicated by [ Canon IJ Network ].
Canon recommends you to use [ Canon IJ Network ] for printing.
- Click [ Next ].
- Click [ Next ].
Important Information for the installation
- If the Extended Survey Program screen appears
If you can agree to Extended Survey Program, click [ Agree ].
If you click [ Do not agree ], the Extended Survey Program will not be installed.
(This has no effect on the machine's functionality.)
- When the Test Print window is displayed
Test printing will be performed to check the printer's operation.
Load plain paper into the printer and click [ Execute ].
After test printing, click [ Next ].
To skip test printing, click [ Next ] instead of [ Execute ].
- Click [ Exit ] to complete the installation.
Remove the Setup CD-ROM and keep it in a safe place.
- Quick Menu starts.
The software is installed in your Mac OS X computer.
iOS / Android
When your printer is connected to a wireless network, you can use the Canon PRINT Inkjet / SELPHY app to print and scan with your mobile device.
If your printer has not been connected to the network, you can use this app to connect the printer to the network via the Cableless setup method.
Click here if you have an iOS device.
Click here if you have an Android device.
Click here for more information on this app.
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