You may need to open the printer driver window to perform various printer functions or to adjust print settings.

You can open the window in two ways:

1. From your printer application.

2. From the printer icon.

1. Open the setup window from your printer application

1. Open your printer application software. In general, select Print on the File menu to open the dialog box.

2. ​Select your model name, then Preferences or Properties.

 The printer driver setup window appears.

 Command names or menu names may vary and there may be more steps. For details, refer to the instructions for your application software.

2. Open the setup window from your printer icon

1. Select the option that matches your Windows operating system:

   • Windows 11 - from the Desktop, select the Start menu > Settings > Bluetooth & devices.
     Then, select Devices and Printers.

   • Windows 10 - from the Desktop, select the Start menu > Devices > Scroll down to Devices and Printers.
     Or, depending on version, select the search icon, type "Devices" > Devices and Printers

2. Right-click your model name icon, and then select Printing preferences from the menu. The printer driver setup window appears.

 Opening the printer driver setup window through Printer properties or Properties displays tabs for Windows functions, like the Ports (or Advanced) tab. Those tabs don't appear when opening through Printing preferences or applications. For tabs regarding Windows functions, refer to the user's manual for Windows.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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