Error Messages About Wireless LAN Connection
Article ID: ART116216 | Date published: 05/12/2015 | Date last updated: 10/15/2015
 

Description

Error Messages About Wireless LAN Connection

Solution

Error Messages About Wireless LAN Connection
ID : 8202179200 _ EN _ 1
Solution

Cannot find the access point.

When automatic setting with WPS was attempted, a wireless router could not be detected within a specific period of time.
  • Connect again paying attention to the time limit.

An SSID or network key of a wireless router was entered manually, but the entry was incorrect.
  • Check the SSID and network key, and enter the correct ones again.

A wireless router could not be detected due to setting problems of the network to be connected.
  • Check whether the machine is properly installed and ready to connect to the network.
  • If the problem persists, check the security settings of the wireless router.

Connection failed. Check the PSK settings.

The network key (PSK) of a wireless router to be connected is not set to the machine correctly.
  • Check the network key (PSK) of the wireless router, and set it to the machine again.
  • If the problem persists even after checking the network key, check whether the machine is properly installed and ready to connect to the network.

Could not connect using the wireless LAN. Turn the main power OFF and ON, then configure the settings again.

A connection failed due to an error while setting wireless LAN connection.
  • Restart the machine and set again.
  • If the problem persists even after restarting the machine, check whether the machine is properly installed and ready to connect to the network.
  • If the problem persists even after checking the wireless LAN connection, check the security settings of the wireless router.

Could not connect using WPS. Wait a moment, then configure the settings again.

When automatic setting with WPS was attempted, the connection failed due to an error.
  • Wait for a while, and set again. If the problem persists, check whether the wireless router supports WPS.

- If WPS is supported:
Check whether the machine is properly installed and ready to connect to the network.

- If WPS is not supported:
Set using another connecting method.

No response from the host.

The machine is not connected to a network correctly.
  • Check the machine and network settings, and connect again.

Shared Key authentication failed. Check the WEP settings.

The network key (the WEP key) of a wireless router to be connected is not set to the machine correctly.
  • Check the network key (the WEP key) of the wireless router, and set it to the machine again.
  • Connect again by selecting a wireless router or by manually changing the WEP authentication method to <Open System>.

The authentication method of the machine is set to <Shared Key>, but that of the wireless router is set to "Open System."
  • Change the WEP authentication method to "Shared Key" at the wireless router, and connect again. For more information about how to change, see the instruction manuals for your networking devices or contact your manufacturer.

The WEP key is not set correctly. Check the WEP settings.

The network key (the WEP key) of a wireless router to be connected is not set to the machine correctly.
  • Check the network key (the WEP key) of the wireless router, and set it to the machine again.

The authentication method of the machine is set to <Shared Key>, but that of the wireless router is set to "Open System."
  • Connect again by selecting a wireless router or by manually changing the WEP authentication method to <Open System>.
  • Change the WEP authentication method to "Shared Key" at the wireless router, and connect again. For more information about how to change, see the instruction manuals for your networking devices or contact your manufacturer.
Related Info Wireless LAN Troubles

SIMS Doc Id

8202179200