Common Problems and Solutions - Pages are missing. (DR-M1060)
Article ID: ART116277 | Date published: 05/12/2015 | Date last updated: 08/15/2015
 

Description

This section provides recommended solutions to common problems.

Solution

Common Problems and Solutions

Problem:  Pages are missing.

Solution:   When the scanner driver's [Scanning Side] setting is [Skip Blank Page], documents with very little black may be unintentionally skipped. Click the [Setting] button and decrease the [Set the likelihood of skipping blank page] value, or select another scan mode setting such as [Simplex] or [Duplex].