Deep Cleaning the Print Head from the Machine

Article ID: ART116917 | Date published: 05/12/2015 | Date last updated: 05/06/2019
 

Description

This article explains how to perform a deep cleaning of the print head on your MAXIFY printer.  This should only be done when necessary.

Solution

If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.

Note

  1. Make sure that the power is turned on.

  2. Press the Setup button, use the Left or Right button to select Maintenance, then press the OK button.

  3. Use the Left or Right button to select Deep cleaning, then press the OK button.

    Figure: LCD

    The printer starts cleaning the print head deeply.

    Do not perform any other operations until the printer completes the deep cleaning of the print head. This takes about 2 to 3 minutes.

  4. Check the print head condition.

    To check the print head condition, print the nozzle check pattern.

If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours.

If the problem is still not resolved, the print head may be damaged. Service is required
For support and service options, sign into (or create) your Canon Account from the link below.
My Canon Account


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