Common Problems and Solutions

Problem:  Each scanned image of a multi-page document is saved as a separate document.

Solution:   - With CaptureOnTouch, you can scan multiple pages into one image file when TIFF or PDF file format is selected. To do this, select [File type], click the gear icon button, and select [Save all pages as one file] in the display dialog box.
                 - When you select [Scan Batch to File] from the [Scan] menu in CapturePerfect, a dialog box appears with a [Multi Page Settings] pull-down that allows you to select [Single Page]. If you select [Single Page] here, each page of a multi-page document is saved as a separate image file. To save multiple pages to a single image file, select [Multi Page (All Pages)].