1600

Ink may have run out.

• Replace the ink tank.

• If a print task is in progress, tap OK to continue. When printing completes, replace the ink tank. The machine may be damaged if printing continues under the ink-out condition. 
  
   If multiple ink lamps flash, check the status of each ink tank.

1401
1403
1405

The print head may be damaged.

For support and service options, sign in to (or create) your Canon Account.

1680

Some ink tanks are not installed in the correct position.
 

• If the lamp on the ink tank flashes, confirm that the ink tank is installed in the appropriate position.

1681

More than one ink tanks of the same color are installed.
 

• If the lamp on the ink tank flashes, confirm that the ink tanks are installed in the appropriate position.

1683

The remaining ink level cannot be correctly detected.
 

• If the lamp on the ink tank flashes, replace the ink tank and close the operation panel.
  
   If you print with an ink tank that was once empty, it may damage the machine.

• If you want to continue printing in this condition, you need to disable the function that detects ink level. Press the machine's Stop button for at least 5 seconds, then release it.

• Please be advised that Canon shall not be liable for any machine malfunction or damage caused by refilled ink tanks.
  
   If you disable the function for detecting the remaining ink level, the ink tank displays gray on the touch screen when you check the current ink level.

1660

The ink tank is not installed.

• Install the ink tank.

1684

The ink tank cannot be recognized.

• Printing can't be executed because the ink tank may not be installed properly or may not be compatible with this machine.

• Install the appropriate ink tank.

• If you want to cancel printing, tap Stop.

1410
1411
1412
1413
1414
1415

The ink tank cannot be recognized.

• Open the operation panel and replace the ink tank with the lamp that's no longer lit.

1688

The ink has run out.
 

• If the lamp on the ink tank flashes, replace the ink tank and close the operation panel.
  
   If you print with an ink tank that was once empty, it may damage the machine.

• If you want to continue printing in this condition, you need to disable the function that detects ink level. Press the machine's Stop button for at least 5 seconds, and then release it.

• Please be advised that Canon shall not be liable for any machine malfunction or damage caused by refilled ink tanks.
  
   If you disable the function for detecting the remaining ink level, the ink tank displays gray on the touch screen when you check the current ink level.

1850

The disc tray guide is closed.

• Open the disc tray guide with the operation panel closed, attach the disc tray properly, then tap OK on the touch screen.
  

1855

The disc tray guide has been closed.

• Open the disc tray guide with the operation panel closed, then tap OK on the touch screen.
  
   Don't open or close the disc tray guide while printing is in progress. Doing so may damage the ​machine.
  

1700
1701
1710
1711

The ink absorber is almost full.

• Tap OK on the touch screen to continue printing. Service will be required soon.

For support and service options, sign in to (or create) your Canon Account.

• Tap OK on the touch screen to dismiss the error, then do the following:

  • Print the nozzle check pattern to check the status of the print head.

  • Load a sheet of A4/Letter-sized plain paper and perform Automatic Print Head Alignment again.

  • Adjust your operating environment and/or the position of the machine so that the paper output slot isn't exposed directly to strong light.

• If the problem continues after another Print Head alignment, tap OK on the touch screen to dismiss the error, and then perform Manual Print Head Alignment.

An error requiring you to contact the service center has occurred.

• Turn off the machine, and unplug the power cord of the machine from the power supply.

5100
C000

Printer error has occurred.

• Cancel printing, turn off the machine, then confirm the following.

• Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials.

• If the problem is not resolved, service is required

 When you clear the jammed paper or protective material that prevents the print head holder from moving, be careful not to touch the components inside the machine. The machine may not print out properly if you touch it.

6001
6003

Printer error has occurred.

• If the paper output tray is closed, open it.

• Turn off the machine, and unplug the power cord of the machine from the power supply.

• Plug the machine back in and turn the machine back on.

• If the problem is not resolved, service is required

For support and service options, sign in to (or create) your Canon Account.

 Don't close the paper output tray while the machine is in operation; otherwise, an error will occur.

5011
5012
5200
5400
5C00
5C20
6000
6500
6502
6800
6801
6900
6901
6902
6911
6920
6921
6930
6931
6932
6933
6934
6935
6936
6937
6938
6940
6941
6942
6943
6944
6945
6946
6950
6B20

Printer error has occurred.

• Turn off the machine, and unplug the power cord of the machine from the power supply.

• Plug the machine back in and turn it back on.

6910

1. Temporarily turn off the power of all other devices on the network.

2. Set the  IPv6 settings of the machine to Inactive.

3. Place the machine in a different location.