| Article ID: ART117338 |
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Date published: 05/12/2015 |
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Date last updated: 08/15/2015 |
Description
Paper rubs against the Printhead (iPF680/iPF685/iPF780/iPF785/iPF670/iPF770)
Solution
| Paper rubs against the Printhead (iPF680/iPF685/iPF780/iPF785/iPF670/iPF770) ID
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8202132300
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EN
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2
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| Solution |
| Cause | Corrective Action |
| The type of paper specified in the printer driver does not match the type loaded in the printer. | Load paper of the same type as you have specified in the printer driver. |
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Make sure the same type of paper is specified in the printer driver as you have loaded in the printer.
1. Press the [Stop] button and stop printing.
2. Change the type of paper in the printer driver and try printing again. |
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| Paper has been loaded incorrectly, causing it to wrinkle. | Reload the paper. |
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| The Printhead is set too low in the Control Panel menu. | In the Control Panel menu, set [Head Height] to [Automatic].
(See "
Adjusting the Head Height (iPF680/iPF685/iPF780/iPF785/iPF670/iPF770)
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| You are printing on heavyweight paper or paper that curls or wrinkles easily after absorbing ink. | For paper-based media such as Heavyweight Coated Paper, set the [VacuumStrngth] to [Strong] or [Strongest] in the Control Panel menu. If the paper still rubs against the printhead, set the [Head Height] in the Control Panel menu to a higher value than the current setting.
(See "
Adjusting the Vacuum Strength (iPF680/iPF685/iPF780/iPF785/iPF670/iPF770)
")
(See "
Adjusting the Head Height (iPF680/iPF685/iPF780/iPF785/iPF670/iPF770)
") |
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For film-based media such as Tracing Paper, set the [VacuumStrngth] to [Standard], [Strong] or [Strongest] in the Control Panel menu. If the paper still rubs against the printhead, set the [Head Height] in the Control Panel menu to a higher value than the current setting.
(See "
Adjusting the Vacuum Strength (iPF680/iPF685/iPF780/iPF785/iPF670/iPF770)
")
(See "
Adjusting the Head Height (iPF680/iPF685/iPF780/iPF785/iPF670/iPF770)
") |
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When printing on paper 0.1 mm (0.004 in) thick or less, choose a [VacuumStrngth] setting of [Weakest] in the Control Panel menu. If rubbing still occurs, in the Control Panel menu, use a higher [Head Height] setting.
(See "
Adjusting the Vacuum Strength (iPF680/iPF685/iPF780/iPF785/iPF670/iPF770)
")
(See "
Adjusting the Head Height (iPF680/iPF685/iPF780/iPF785/iPF670/iPF770)
") |
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| When you have loaded paper, the paper you have loaded does not match the type selected on the Control Panel. | Be sure to select the correct type of paper in the Control Panel menu when loading paper. |
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