When paper jams occur during scanning, use the following procedure to clear them.

 
When removing jammed paper, take care not to cut your hands on the edges of the paper.

1. Remove any documents from the document feed tray and the document eject opening.
   

2. Open the feeder cover to check for jammed paper.
    

 
If there is no jammed paper inside the feeder cover, check the back of the feeder and the document eject opening.

3. If the jammed document is skewed or ripped, carefully remove it manually. Take care not to rip the paper.


Make sure to pull the document out carefully, without applying too much force. If the jammed paper tears while you are pulling it out, make sure to remove any remaining pieces from inside the scanner.

4. Carefully close the feeder cover until it clicks into place.


- After removing the jammed paper, check to see if the last page was scanned correctly, and then continue scanning.
- When a paper jam or other problem occurs while [Rapid recovery system] is enabled in the scanner driver, the image of the last document that was scanned properly is saved before scanning is stopped. Therefore, you can quickly resume scanning after resolving the cause of the interruption. As the image of the document that was being fed at the time of the interruption may not be saved in such cases, be sure to verify the last scanned image before resuming the operation.