| Article ID: ART117507 |
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Date published: 05/12/2015 |
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Date last updated: 11/16/2015 |
Description
The application software cannot be installed
Solution
| The application software cannot be installed ID
:
8202368200
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EN
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1
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| Solution |
If you cannot install the application software, please confirm the OS installed on your computer.
Check the computers operating system
Check whether the OS (Operating System) on your computer satisfies system requirements for installing the software. If you are using Windows, also check the Service Pack version.
The following operating systems meet the software system requirements:
- Windows 8/8.1
- Windows 7 SP1
- Mac OS X 10.9
- Mac OS X 10.8
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