The application software cannot be installed
Article ID: ART117507 | Date published: 05/12/2015 | Date last updated: 11/16/2015
 

Description

The application software cannot be installed

Solution

If you cannot install the application software, please confirm the OS installed on your computer.

Check the computers operating system

Check whether the OS (Operating System) on your computer satisfies system requirements for installing the software. If you are using Windows, also check the Service Pack version.
The following operating systems meet the software system requirements:
  • Windows 8/8.1
  • Windows 7 SP1
  • Mac OS X 10.9
  • Mac OS X 10.8


SIMS Doc Id

8202368200