Cleaning the ADF scanning area-IC D340

Article ID: ART118514 | Date published: 05/12/2015 | Date last updated: 08/17/2015


Follow these steps to clean the ADF scanning area if you are getting black vertical lines when using the ADF.


Cleaning the Read Area of the Platen Glass

Black lines may appear in copies as shown in the illustration below when the ADF is used to feed documents. This is caused by paste, ink, correction fluid, or other foreign matters in the read area of the platen glass (shaded area). Use a clean soft cloth to wipe the read area clean. Take particular care to clean at the locations where the black lines are appearing on copies.

If you have trouble getting the glass clean, wipe with a cloth moistened with water or a mild neutral detergent, and then wipe the glass dry with another cloth.

Glue, ink, correction fluid, and other foreign matter can soil the platen glass when you send a document through the ADF while the glue, ink, or correction fluid on the document is still wet. This can cause black lines on copies. When you load a document in the ADF, always check to make sure that any glue, ink, or correction fluid that is on the document is completely dry.



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