| Article ID: ART119469 |
| |
Date published: 05/12/2015 |
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Date last updated: 01/15/2016 |
Description
Cassette Undetected (iPF5100)
Solution
Cassette Undetected (iPF5100)
Cause
- The Cassette is not fully inserted.
Corrective Action
- Remove the Cassette once and insert the Cassette again firmly, all the way.
- If this does not resolve the issue you may need service. Please contact our Support Center at 1-800-423-2366 Monday through Friday 8:00 AM to 8:00 PM EST.
