This paper cannot be used. Check supported paper sizes. (iPF6100/iPF610/iPF710/iPF8000S/iPF9000S/iPF8100/iPF9100)

Article ID: ART119739 | Date published: 05/12/2015 | Date last updated: 01/15/2016
 

Description

This paper cannot be used. Check supported paper sizes.

Solution

This paper cannot be used. Check supported paper sizes. (iPF6100/iPF610/iPF710/iPF8000S/iPF9000S/iPF8100/iPF9100)

Causes

Corrective Action

The loaded paper is too large for the printer. Load paper of the correct size.
The loaded paper is too small for the printer. Load paper of the correct size.
Paper has been loaded that is too small to print the test pattern for printhead adjustment or nozzle checking. Load unused paper A4/Letter-sized or larger. More than one sheet may be required depending on the adjustment.

This error may also appear if you are trying to load paper that has already been printed on.  The print on the media can cause the multi sensor to misread the correct paper size and give  an error.  Please try loading clean cutsheet or roll media.

SIMS Doc Id

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