Unknown file. (iPF8000S/iPF9000S/iPF8100/iPF9100)
| Article ID: ART119744 |
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Date published: 05/12/2015 |
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Date last updated: 08/17/2015 |
Solution
Unknown file. (iPF8000S/iPF9000S/iPF8100/iPF9100)
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Causes
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Corrective Action
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| Data sent to keep the printer up to date (such as paper information) is in the wrong format. |
Check the print job. Turn off the printer and wait a while before restoring power, and then resend the data. |
| You have uploaded firmware for a different model. |
- Check the firmware version. Turn off the printer and wait a while before restoring power, and then resend the firmware.
- If the message is displayed again, contact your Canon dealer for assistance.
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