How to clean the paper feed rollers

Cleaning the paper feed roller could resolve your printing problem.

Note: Since cleaning the paper feed rollers causes wear on the rollers, perform this procedure only when necessary.

1. Ensure that the printer is turned on. If any paper is loaded in the printer, remove it.

2. Select which roller to clean, the Rear Tray's or cassette's, by pressing the <Paper Feed> switch on the printer.

3. Hold down the <Resume/Cancel> button; when the Power lamp flashes green three times, release the button. The paper feed roller will rotate as it cleans itself.

4. Repeat step 3 twice.

5. Load three or more sheets of letter sized plain paper in the rear tray or cassette, as selected in step 2.

6. Repeat step 3. The paper that is loaded in the printer will be fed through the printer and ejected.

7. If printing problems persist, repeat step 6 up to three times.