Change the [Scan Mode] to anything other than "Black and White" setting.

Article ID: ART120352 | Date published: 05/12/2015 | Date last updated: 10/16/2015
 

Description

In order to be able to save a scanned image as JPEG, you cannot set the [Scan Mode] to "Black and White".

Solution

In order to be able to save a scanned image as JPEG, you cannot set the [Scan Mode] to "Black and White".

If you select [Black and White] or [Black and White (OCR)] as the [Scan Mode], JPEG Exif is no longer available under [Save as Type].

If your desired [Save as Type} format is "JPEG", you may only select one of the "color" options available in the [Scan Mode] (i.e. Grayscale, Color, Color (Magazine)).

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