Creating a Speed Dial using a Calling Card

Article ID: ART120353 | Date published: 05/12/2015 | Date last updated: 08/17/2015
 

Description

Sending a fax using a calling card requires some advanced planning. Follow these suggestions for creating a speed dial using a calling card.

Solution

Sending a fax using a calling card requires some advanced planning. Follow these suggestions for creating a speed dial using a calling card.

In order to program a speed dial for sending faxes using a calling card, it is important to know the timing sequence of the call. For example, using a typical calling card, the process might be:

  1. Dial the calling card's toll-free number.
  2. Select your language (i.e. "Press 1 for English, 2 for Spanish, etc.)
  3. "Enter the number you wish to dial, including the area code, followed by the pound key."
  4. "Enter your calling card number, followed by the pound key."

To enter this information into a speed dial, you need to know the length of time that each step requires and input the appropriate pauses to allow for the length of the recorded voice messages. Using the example above, the time intervals required maybe as follows:

Step1: The recorded welcome message is 8 seconds.
Step 2: Selecting the language message is 5 seconds.
Step 3: Enter the number message is 5 seconds.
Step 4: Enter the calling card number is 4 seconds.

It is important to place pauses ("p") in the dialing sequence to allow for the recorded messages. Using the previous example, the dialing sequence might be:

18001234567 p 1 p 15551230001# p 1234#

Each "p" is a 8 second pause.

Each calling card company sequence is different. So it is necessary to dial the sequence using a regular voice phone in order to note the timing and placing of the necessary pauses. If you have been using the same calling card for a while, and change to a new one, it will be necessary to reprogram the speed dialing to reflect the new dialing sequence.

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