Reseat the Print Head and ink tanks iP3500

Article ID: ART120456 | Date published: 05/12/2015 | Date last updated: 08/17/2015


Reseat the Print Head and ink tanks iP3500


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How to reseat the print head / ink tanks

When print head errors occur, reseat the print head by following the instructions below:

  1. Ensure that the printer is on, and then open the Top Cover. The Print Head Holder moves to the center.

    Note: If the Top Cover is left open for more than 10 minutes, the Print Head Holder moves to the right. Close and reopen the Top Cover to return the holder to the center.

  2. Open the Paper Output Tray.

  3. Remove the ink tanks.

    Caution: Handle ink tanks carefully to avoid staining clothing or the surrounding area. Discard empty ink tanks according to the local laws and regulations regarding disposal of consumables.

  4. When removing the print head, raise the print head lock lever first.

    Note: Do not touch the print head nozzles <1>, electrical contacts <2>, or ink supply ports <3>. Doing so may cause printing problems.

  5. Place the print head in the holder and lower the print head lock lever carefully until you hear a click.

  6. Install the ink tanks.

    (1) Insert the ink tank into the Print Head.

    (2) Press on the 'PUSH' mark on the ink tank until the ink tank snaps firmly into place.

    <1> Seated correctly
    <2> Not seated correctly

    (3) Ensure that the ink tank lamps light red.

    Important: Ensure that all the ink tanks are installed in the order directed by the label. The printer cannot be used unless all the ink tanks are installed.

    Note: Ensure that the Inner Cover is closed. Printing will not occur if the Inner Cover is open.

  7. Close the Top Cover. The Print Head Holder moves to the right. The ink tank installation process is now complete.
  • The ALARM lamp still flashes orange after the Top Cover is closed if an ink tank is not installed properly. Open the Top Cover and make sure that all the ink tanks are installed in the correct order directed on the label.
  • To maintain optimal print quality, use an ink tank within six months of first use.
  • Once an ink tank has been used, do not remove it from the printer and leave it out in the open. This will cause the ink tank to dry out and the printer may not operate properly when it is reinstalled.
  • Color ink consumption may occur even when black-and-white or gray scale printing is specified.
    Color ink is consumed in the head cleaning and deep cleaning, which are necessary to maintain the printer.
  • When you start printing after replacing the ink tank, Print Head Cleaning is performed automatically. Do not perform any other operations until the Print Head Cleaning finishes. The POWER lamp flashes green during cleaning.

Note: When starting printing next time, the print head cleaning launches automatically.
During the print head cleaning, the Power lamp flashes green. Do not do other operations until the flashes stops.



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