The black and color ink LED lights will indicate if a problem exists.

• If you see a steady light, the ink cartridge is empty. Here's how to replace the ink cartridge.

• If you see a flashing light, there is an ink cartridge error. Here's how to reseat the ink cartridge. If the error persists, you will need to replace the ink cartridge.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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